Tele-Sales Executive

Job Description:

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Profile:

Make 50-60 Calls per day
-Contact potential or existing customers to -----Inform them about a product or service using scripts
-Answer questions about products or the company
-Ask questions to understand customer requirements and close sales
-Direct prospects to the field sales team when needed
-Enter and update customer information in the database
-You should able to understand ERP Business Solutions
-Take and process orders in an accurate manner
-Go the “extra mile” to meet sales quota and facilitate future sales
-Keep records of calls and sales and note useful information

Skills Required:

Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant ERP modules like (e.g. CRM/ Human Resources/ Trading / Manufacturing/ Accounts etc) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month