Tele sales Manager

• Lead, mentor, and motivate a team of telesales representatives to achieve and exceed sales targets.
• Develop and implement effective telesales strategies to maximize revenue and customer acquisition.
• Monitor daily team performance, analyze sales metrics, and provide actionable feedback for improvement.
• Conduct regular training sessions to enhance team skills in sales techniques, product knowledge, and customer engagement.
• Coordinate with cross-functional departments to ensure seamless communication and alignment on sales objectives.
• Handle escalated customer inquiries and resolve complex issues to maintain high levels of client satisfaction.
• Prepare and present detailed sales reports, forecasts, and performance analyses to management.
• Recruit, onboard, and evaluate new telesales team members to build a strong and cohesive unit.
• Ensure compliance with company policies, industry regulations, and ethical standards in all telesales activities.
• Drive a culture of continuous improvement, innovation, and accountability within the telesales team.

Job Type: Full-time

Experience:

• In B2B sales roles.: 4 years (Required)
• managing telesales teams in a remote work environment.: 4 years (Required)
• GCC work knowlage: 2 years (Required)

Language:

• English and Arabic (Required)

Location:

• مصر (Required)

Work Location: Remote