Telecaller – Real Estate

Job Purpose:

The Telecaller will be responsible for making outbound calls to potential clients, introducing real estate projects, generating leads, and assisting the sales team in achieving their targets. This role plays a vital part in connecting clients with our property consultants and ensuring an excellent customer experience.

Key Responsibilities:

• Make outbound calls to potential buyers, tenants, and investors to promote real estate projects.
• Handle inbound inquiries from marketing campaigns and convert them into qualified leads.
• Provide accurate information about properties, prices, and payment plans.
• Schedule meetings and property viewings for the sales team.
• Maintain and update customer databases (CRM) with call logs and feedback.
• Follow up on leads consistently to ensure conversion.
• Achieve daily and monthly call and lead generation targets.
• Coordinate with the marketing and sales departments to improve lead quality and closing rates.

Requirements:

• Proven experience as a telecaller, telesales, or customer service representative (real estate experience preferred).
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Good command of English; knowledge of Hindi, Urdu, or Arabic is an advantage.
• Confident, proactive, and target-oriented.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month