Telecom Manager

• Strategically manage our global carrier portfolio (Philippines, Pakistan, US, Middle East) to ensure seamless, cost-effective connectivity.
• Oversee carrier-neutral facilities, Colo providers, and Meet-Me Rooms (MMRs) to optimize network performance and interconnection.
• Balance technical governance, financial optimization, and regulatory compliance for a resilient global network.
  
  

Responsibilities

Carrier & Colocation Management

• Design and implement carrier-neutral interconnection strategies (e.g., Equinix, Digital Realty, STT GDC).
• Manage Colo providers and data centre infrastructure, including cross-connects, peering agreements, and direct cloud on-ramps (AWS Direct Connect, Azure ExpressRoute etc).
• Optimize Meet-Me Room (MMR) utilization for low-latency, high-performance connectivity.
  
  

Vendor & Portfolio Oversight

• Lead the full lifecycle of carrier services: RFP, selection, contract negotiation (MSAs/SLAs/IRUs), and decommissioning.
• Develop multi-carrier redundancy strategies to ensure 99.99% uptime globally.
• Negotiate cost-effective agreements with carriers and Colo providers, focusing on performance guarantees.
  
  

Financial & Budget Management

• Oversee telecom/Colo budget, identifying cost-saving opportunities (e.g., consolidating cross-connects, renegotiating IRUs).
• Audit global telecom invoices, resolve billing disputes, and reclaim credits for overcharges.
• Benchmark pricing trends in US (FCC), APAC (PTA, TRAI), and MEA (TDRA, CITC) to ensure competitive rates.
  
  

Technical & Compliance Governance

• Conduct Quarterly Business Reviews (QBRs) with carriers and Colo providers, enforcing KPIs for latency, jitter, and packet loss.
• Forecast bandwidth and Colo space requirements to support business growth.
• Ensure compliance with regulatory bodies:
• Pakistan: PTA
• US: FCC
• Philippines: NTC
• APAC: TRAI, IMDA
  

Middle East: TDRA (UAE), CITC (Saudi Arabia)

Qualifications

Technical Expertise

• 7–10 years in telecom/carrier management, with 3+ years in Colo/data centre operations or carrier-neutral facilities.
• Deep knowledge of:
• Networking: DIA, MPLS, Dark Fiber, SD-WAN, Cloud Connects (AWS/Azure/Google).
• Data Centres: Tier III/IV facilities, power/cooling, interconnection ecosystems (e.g., Equinix Fabric etc).
• Tools: Power BI, Tableau, or Excel for performance/cost tracking.
  

Education & Certifications

• Bachelors in Telecommunications, Electrical Engineering, or Business Finance.
• MBA or PMP certification preferred.
  
  

Regulatory & Industry Knowledge

• Familiarity with PTA, FCC, TRAI, TDRA, CITC, and peering policies (e.g., DE-CIX, AMS-IX).
  
  

Soft Skills

• Strong negotiation, stakeholder management, and analytical skills.
  
  

Ability to communicate technical concepts to non-technical stakeholders.