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California Governor's Office of Emergency Services

TELECOMMUNICATIONS SYSTEMS TECHNICIAN III

United States

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

This is a night shift position monitoring the Public Safety Communications network. Telecommunications Systems Technician III (TST III) performs PMs on MW equipment, such as microwave radio equipment (both analog and digital), multiplex equipment (both analog and digital), switches, routers, servers, firewalls, network cores, VPNs, VLANs, DMZs, TSM800, Active Directory, DHCP, DNS, SNMP, MW antenna systems, MW DC and AC power systems, and telephone equipment to component level using specialized test equipment. Incumbent performs functional and operational checks.

Under the direction of the Telecommunications Systems Operations Supervisor I (TSOS I), the TST III is responsible for responding to and resolving the most critical and complex public safety communications problems for State Agency clients. The TST III will also have lead responsibility over one or more technicians and may act as the area supervisor in his/her absence. Incumbents perform the full range of technician responsibilities required to ensure the continued operation of all public safety communication network/systems and equipment, which requires comprehensive knowledge of all public safety communication network/systems, including the most critical and complex. The duties are performed by following FCC rules and regulations; utilizing at a minimum, office-provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature. Incumbent will communicate effectively on all written and verbal interactions, frequently interfacing with customers and co-workers to resolve issues and collaborate. In a lead capacity, incumbents will plan, organize, oversee, and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity, and timeliness standards are met; assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations, and other public safety agencies served. The TST III will maintain a professional and team-centered environment by establishing and maintaining effective working relationships. Incumbent will work proficiently with Microsoft Office products, including Word, Outlook, and Excel. Travel to and working in remote locations, high elevations, and inclement weather conditions may be required.

You will find additional information about the job in the Duty Statement.

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

TELECOMMUNICATIONS SYSTEMS TECHNICIAN III

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-491061

Position #(s):

163-766-6910-008

Working Title:

Telecommunications Systems Technician III

Classification:

TELECOMMUNICATIONS SYSTEMS TECHNICIAN III

$7,738.00 - $10,218.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

Sacramento County

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

Public Safety Communications (PSC) serves the state of California by providing public safety communications to the state’s first responders and oversight of the 9-1-1 system to the people of California. The PSC is dedicated to the preservation and protection of human life and public safety by delivering reliable and dependable communication services keeping the public connected during times of crisis.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here: Logistics Management | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Special Requirements

The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
The position(s) require(s) a Background Investigation be cleared prior to being hired.
The position(s) require(s) Medical Clearance prior to being hired.
The position(s) require(s) a(n) FCC License. You will be required to provide a copy of your license prior to being hired.

Background Investigation: Candidates are required to submit to a background investigation process, including but not limited to Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigations clearances.

THIS POSITION IS SUBJECT TO THE POST & BID PROCESS:

Post & Bid requirements were previously met with original advertisement.

Telecom License Requirement:
To be eligible for consideration, you must possess an FCC General Radiotelephone Operator’s License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #.

Required:

High school diploma or GED.

Ability to work 12-hour shifts, nights, weekends, and holidays as part of a 24x7 operation.
Schedule: Wed-Sat, 7pm-6am with a one hour lunch break. This is a firm schedule with no flexibility.

Application Package Requirements

To have your application considered for this job opportunity:

List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
SROA and Surplus are encouraged to apply and must submit a copy of their letter..
Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 10/13/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Governor's Office of Emergency Services

Recruitment

Attn: Human Resources - AE

3650 Schriever Ave

Mather, CA 95655

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Governor's Office of Emergency Services

Human Resources

Human Resources - AE

10370 Peter A McCuen Boulevard

Mather, CA 95655

Please drop off at HR Window; Second Floor. This excludes holidays and weekends.

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Minimum 2 years of hands-on experience in a Network Operations Center (NOC) or telecommunications support role.

Detail Oriented with excellent communication and documentation skills, including the ability to write incident and escalation reports.

Industry certifications such as CompTIA Network+, Cisco CCNA, or JNCIA.

Working knowledge of California Public Utilities Commission (CPUC) compliance standards.

Understanding of Cal/OSHA safety protocols, especially when working around telecom infrastructure.

Experience using network and system monitoring tools (e.g., SolarWinds, Nagios, Zabbix, Netcool).

Experience with VoIP, SIP, and unified communications systems.

Familiarity with state and federal telecom regulations, including FCC and E911 requirements.

Knowledge and experience with ticketing systems (Specifically: Service Now Application).

Knowledge and experience with Microwave Communications Systems.

Associate degree in Telecommunications, Computer Science, Networking, or related field preferred.

Scripting or automation experience (Python, PowerShell, or Bash).

Strong understanding of Layer 1–3 networking protocols (TCP/IP, Ethernet, BGP, OSPF, MPLS).

Ability to troubleshoot and resolve issues related to:

Fiber and copper circuits (T1, DS3, OCx, Ethernet over Fiber).
Optical transport (DWDM, CWDM, SONET).
Router and switch configuration (Cisco, Juniper, etc.).

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

Free Parking.
On-site Gym and Locker room.
Electric Carport.
Excellent CalPERS state pension plan.
401(k) and 457(b) Plans.
Flexible Schedules.
Generous paid time off.
Health, dental & vision insurance for the employee or the employee's family.
Investment in careers development.
Located near many local eateries, financial institutions, and the Light Rail Station.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.caloes.ca.gov

Human Resources Contact:
Human Resources - AE
(916) 845-8321
Recruitments@caloes.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 845-8527
EEO@CalOES.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

To obtain list eligibility please click on the link below

Telecommunications Systems Technician III - Exam 2100

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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