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Telephone Operator ( Female )

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Dubai Marine Beach Resort & Spa is hiring!

Telephone Operator.

Dubai Marine is looking for a motivated and energetic Telephone Operator to join our team. This role is perfect for someone eager to grow in the travel and hospitality industry while delivering exceptional services.

Key Responsibilities:

  • Answer all incoming calls promptly, courteously, and professionally.
  • Handle internal and external calls and direct them to the appropriate departments or extensions.
  • Take and relay messages accurately and ensure timely delivery.
  • Provide information to guests regarding hotel services, facilities, and local attractions.
  • Handle wake-up call requests and ensure they are delivered on time.
  • Log and report any phone system faults or issues to the IT or maintenance team.
  • Maintain updated directory of hotel staff and departments.
  • Assist in emergency situations by following the hotel’s communication procedures.
  • Uphold confidentiality of all guest and staff information.
  • Support Front Office operations when required.

Qualifications

  • Previous experience as a Telephone Operator.
  • Excellent communication and telephone etiquette skills.
  • Fluent in English; additional languages are an advantage.
  • Strong organizational and multitasking abilities.
  • Basic computer skills and familiarity with telephone systems.
  • Always polite and courteous while answering the phone

Application Question(s):

  • Able to join immediately?
  • Are you able to speak and communicate in other language except from English?

Experience:

  • Telephone Operator/Receptionist: 1 year (Required)

What we are offering:

  • A competitive salary.
  • Accommodation, Transportation, Meal and Medical Insurance.

Job Type: Full-time

Pay: AED1,500.00 per month

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