Telesales

FEMALE ONLY. Preferable experience in AESTHETIC CLINICS

Arab and English speaker

We are looking for an energetic and results-oriented Telesales Specialist, who will play a key role in increasing our profitability and sales revenue through delivering a luxury sales experience.

You will be a driven and consultative salesperson with excellent communication skills, strong teamwork and a passion for beauty and aesthetics.

You will act in a crucial role in selling treatments and services, providing a premium customer experience, understanding the customer’s needs and offering the best solution for their desires.

In this role you will handle all the requests from new and/or existing customer and you will follow up on leads from marketing campaigns by creating a strong interaction (via call/email/ chat).

Responsibilities

• Guarantee the achievement of quarterly inside sales targets.
• Fulfill lead generation activity aimed to increase the customer base
• Manage inbound calls (customers B2C) delivering a unique selling experience while understanding their needs and offering the right solution to reach the customer's satisfaction
• Manage outbound calls to generate new business opportunities
• Support our sales force on the field scheduling visits
• Manage and nurture the CRM Database to ensure information is accurate and up to date
• Collect and share adequate market feedback with relevant departments
• Oversee the process from order to installation checking the customer satisfaction and upselling additional products or services where applicable

Requirements

• 2-3 years’ experience in telesales or another sales/customer service role
• Bachelor degree ideally with business development experience
• Excellent (phone) sales techniques and communication, interpersonal skills
• Cool-tempered and able to handle rejection
• Teamwork in sales-oriented environments
• Outstanding negotiation skills with the ability to resolve issues and address complaints and doubts
• Long term customer relationship approach
• Ability to identify process improvements
• Fluent in English
• CRM management – knowledge of Salesforce.com is desirable
• Interest and passion for technology evolution and innovation

Job Type: Full-time

Application Question(s):

• Can you start immediatelly?

Experience:

• teleseller: 2 years (Required)