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Telesales Agent

JOB_REQUIREMENTS

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Employment Type

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Salary

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Key Accountabilities

  • Follow the SOP guidelines for all activations, verifications, sales calls.
  • Provide timely reporting on the tasks assigned.
  • Ensure proper support and co-ordination with partners to help achieve the verification and activation.
  • Adhere to quality standard and ensure the requests are processed on committed SLAs.
  • Follow up on Existing orders, New Requests until delivery and closure.

Qualifications:

  • Minimum bachelor’s degree in sales/marketing or a related field.

Experience:

  • 2 – 3 years in a similar/relevant role with minimum 1 years of experience in sales preferably in IT or Telecoms.
  • Understanding and experience of sales management role in Telecommunication industry preferably in mass and SME market sector
  • Good understanding of Mobile and Fixed services
  • Good understanding of driving sales through partners

Skills

  • Detailed understanding and experience of sales process & operational tasks
  • Ability to work with team members, customers, partners in professional manner and understanding of internal processes.
  • Quick to learn and adapt to change and required to have the willingness to learn new processes.

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