Telesales Agent

Company Description

Drakom Digital Solutions specializes in delivering high-impact SaaS solutions tailored to the needs of modern enterprises. We focus on enabling businesses to scale efficiently by offering tools that streamline workflows, enhance productivity, and provide actionable insights. Known for our user-first design and enterprise-grade solutions, we create digital infrastructures that prioritize scalability and reliability. Our cutting-edge technologies empower organizations to overcome complex challenges and stay competitive in today’s fast-paced digital landscape.

Role Description

We are seeking a full-time Telesales Agent to join our on-site team at our Nasr City office. The Telesales Agent will engage with prospective clients, explain our software solutions, and address customer inquiries effectively. Daily responsibilities include making outbound calls, following up on leads, maintaining detailed records of interactions, meeting sales targets, and contributing to customer service excellence. This role requires clear communication, high energy, and a focus on achieving goals.

Qualifications

• Strong communication, persuasion, and presentation skills for telephone-based sales interactions
• Ability to handle objections, provide product knowledge, and build rapport with clients
• Strong problem-solving skills and a goal-oriented mindset
• Proficiency in English; additional languages are a plus
• Prior telesales, call center, or related sales experience is an advantage
• Flexibility, self-motivation, and the ability to work in a fast-paced, team-oriented environment