Telesales Executive

Key Responsibilities:

• Contact existing and potential customers via phone calls, emails, and WhatsApp to promote products and services available on the GeM (Government e-Marketplace) portal.
• Assist customers by providing detailed information about GeM services, registration process, bidding, tender submission procedures, and related benefits.
• Target clients for new subscriptions and generate sales.
• Perform regular follow-ups with customers to convert leads into successful sales.
• Understand client requirements and guide them towards suitable services.
• Provide consultancy for GeM portal registration, bidding, tender submissions, and associated services.
• Maintain accurate records of client interactions, follow-ups, and sales conversions in the CRM system.
• Actively search for new leads and make proactive efforts to achieve sales targets.
• Coordinate with internal teams for documentation, registration, bidding support, and timely service delivery.
• Resolve client queries and provide appropriate guidance and solutions.
• Stay updated with the latest rules, policies, and tender processes on the GeM portal.
• Prepare and submit daily, weekly, and monthly sales reports to the management.

Qualifications and Required Skills:

• Bachelor’s degree in any field.
• Minimum 1-2 years of experience in Tele Sales, Inside Sales, or Business Development (Experience in Tendering or GeM Portal services will be an added advantage).
• Familiarity with Government e-Marketplace (GeM) Portal will be preferred.
• Excellent verbal communication skills in Gujarati, Hindi, and English.
• Proficiency in CRM software and MS Office (Excel, Word).
• Strong convincing skills and ability to handle clients effectively.
• Self-motivated, target-oriented, and results-driven approach.
• Ability to work efficiently under pressure and meet deadlines.

Additional Information:

• Primarily office-based role with occasional client meetings in the field if required.
• Attractive incentives and bonuses will be provided based on sales performance.
• Complete training will be provided on GeM portal services and products.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person