Telesales Executive Voice Process

Company: Epos Direct – www.eposdirect.co.uk

Location: Hyderabad,

Shift: UK Shift (1:30 PM – 10:30 PM IST)

About Us:

Epos Direct is a global leader in EPOS solutions, trusted by over 100,000 businesses across the UK and worldwide. We specialize in providing cutting-edge Point of Sale systems tailored for restaurants, retail, hospitality, and other industries. With over two decades of experience, we are committed to delivering innovative, reliable, and cost-effective EPOS solutions that help businesses grow

Job Summary:

We are looking for a highly motivated and results-driven Telesales Executive to join our UK International Sales team. The role involves cold calling potential customers, generating qualified leads, pitching products/services, and closing deals. The ideal candidate should have excellent communication skills, persuasive ability, and prior telesales/inside sales experience.

Key Responsibilities:

• Conduct outbound cold calls to prospective customers in the UK market.
• Present and promote company products/services to decision-makers.
• Generate qualified leads through effective questioning and relationship-building.
• Maintain and update the CRM/database with accurate prospect information.
• Follow up on leads promptly to maximize conversion opportunities.
• Handle objections, negotiate effectively, and close sales over the phone.
• Meet and exceed weekly/monthly sales targets and KPIs.
• Provide feedback to management on customer needs, issues, and market trends.
• Ensure compliance with company policies and international telesales standards.

Requirements:

• Proven experience in telesales, inside sales, or international voice process (UK preferred).
• Excellent English communication and listening skills.
• Ability to engage, influence, and persuade customers over the phone.
• Strong negotiation and deal-closing abilities.
• Self-motivated with a target-driven approach.
• Ability to work independently as well as part of a team.
• Comfortable working in UK shift timings (1:30 PM – 10:30 PM IST).
• Basic knowledge of CRM tools and MS Office is an advantage.

What We Offer:

• Competitive salary with performance-based incentives.
• Training and ongoing professional development.
• Opportunity to work in a fast-paced international sales environment.
• Growth and career advancement within the organization.
• Salary 35,000 to 45,000 PM + Uncapped Commissions

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)
• Sales: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person