Telesales Representative

Role Purpose

Retail Sales job is responsible for meeting and exceeding sales targets by providing exceptional customer service, demonstrating extensive product knowledge, and effectively promoting products.

Telesales Duties and Responsibilities

• Greet customers warmly, assess their needs, and provide knowledgeable assistance.
• Ensure a positive shopping experience by being approachable, attentive, and solution-oriented.
• Meet or exceed personal and store sales targets through effective product promotion and upselling.
• Actively engage with customers to recommend products and drive purchases.
• Maintain an in-depth understanding of product features, benefits, and promotions to assist customers effectively.
• Keep up-to-date with new arrivals and store trends.

Telesales Manager Requirements and Qualifications

• Diploma or Bachelor’s degree
• Customer Focus
• Sales Techniques
• Substantial track record of exceeding sales quotas and goals
• Strong communication skills
• Innovation