Telesales Representative

We are looking for a confident and target-driven telesales representative to join our team. You will be responsible for calling potential clients, explaining our programmes, and helping them take the next step in their personal and professional growth.

Key Responsibilities

• Make outbound calls and respond to incoming enquiries from potential clients.
• Clearly explain our training services in areas like English, Digital Skills, and Business Development.
• Understand client needs and schedule follow-up calls or consultations with our support team.
• Keep accurate records of client information, call outcomes, and follow-ups using the CRM system.
• Meet monthly sales and conversion targets.
• Follow up with leads through phone, WhatsApp, and email.
• Deliver excellent customer service with a professional and respectful attitude.

Requirements

• 1–2 years of telesales or call centre experience (preferably in training or education services).
• Strong spoken communication skills and persuasive phone manner.
• Confident handling objections and building trust with different types of clients.
• Basic knowledge of computers and CRM systems.
• Self-motivated, goal-oriented, and positive attitude.
• Ready to start immediately is a plus.

What We Offer

• Fixed salary with performance-based commission.
• Full training on our services and client engagement techniques.
• Friendly, diverse team and supportive work culture.

Job Type: Full-time

Pay: AED2,500.00 - AED5,000.00 per month