Telesales Representative Cum Receptionist

About Orbit Training Center

Orbit Training Center is a leading professional development institute in Dubai, specializing in high-demand courses in IT, design, engineering, and more. We're passionate about empowering individuals and businesses with cutting-edge skills to thrive in the UAE's dynamic job market. Join our vibrant team and help shape the future of education in the region!

Job Summary

We're seeking a dynamic and customer-focused Tele sales Representative cum Receptionist to join our front-line team in Dubai. In this hybrid role, you'll drive enrollment growth through proactive sales calls while ensuring a welcoming reception experience for our clients and visitors. If you're energetic, bilingual (English/Arabic preferred), and thrive in a fast-paced environment, this is your chance to make an impact at Orbit Training Center!

Key Responsibilities

• Telesales Duties:
• Make outbound calls to potential leads and follow up on inquiries to promote and sell training courses, achieving monthly enrollment targets.
• Qualify prospects, conduct needs assessments, and close sales deals via phone, email, or in-person consultations.
• Maintain accurate CRM records of leads, interactions, and conversions to support marketing efforts.
• Achieve the Monthly Sales Target.
• Receptionist Duties:
• Greet walk-in clients, answer incoming calls, and provide general information about courses, schedules, and enrollment processes.
• Schedule appointments, manage the reception area, and handle administrative tasks such as filing, data entry, and preparing enrollment documents.
• Collaborate with the sales and Training teams to resolve client queries and contribute to overall center operations.

Requirements

• High school diploma or equivalent; a diploma in business, sales, or hospitality is a plus.
• 1-2 years of experience in telesales, customer service, or receptionist roles (education/training sector experience preferred).
• Excellent communication skills in English.
• Proficiency in MS Office (Excel, Word) and basic CRM tools; experience with sales software is an advantage.

Job Type: Full-time

Pay: AED2,000.00 - AED3,500.00 per month