Temp Customer Care Associate (English and Arabic Speaker)

Founded in 1982, APM Ariane Prette Monaco is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

About the Role:

• 6 months contract
• Office and home based
• 5 day work per week (Monday to Sunday)
• Fluent Arabic and English Speaker is a MUST

Responsibilities:

• Manage customer calls and request relevant information
• Handle customers' emails and live chat enquiries regarding pre sales and after sales service enquiries
• Liaise with Logistics, After Sales Service and global boutiques on a daily basis
• Follow up the offline store enquiries and complaints
• Other ad hoc projects assigned by the manager

Requirements:

• Minimum 3 years relevant experience in customer service/luxury retail field
• Proficient with MS Office
• Fluent Arabic and English. Any other language will be a bonus.
• Able to work independently with minimal supervision
• Proactive, patient and committed
• Great communication and interpersonal skills
• Immediately available is highly preferred

This position is based in Dubai.

Benefits:

• Global, Dynamic Team: Diverse and energetic workforce
• Growth Opportunities: We support your professional development
• Collaborative Culture: Teamwork and open communication
• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts

Why Join APM?

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