Territory Customer Manager

Territory Customer Manager | Saudi Arabia, Riyadh

The Company:

Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.

Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”

Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others.

Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan.

In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.

About the role:

To directly manage the assigned territory Performance against Customer potential and Company Set Targets. To manage the performance of his team members by checking their daily achievements, set daily objectives and managing customer call plans.

Key Responsibilities

• Achieve territory revenue, volume, and margin targets.
• Resolve team and customer issues in a timely manner.
• Conduct daily field visits to coach subordinates and improve sales quality.
• Identify customer opportunities and assign them to the team to ensure effective territory coverage and numeric distribution.
• Drive profitable sales growth through product and customer expansion at the right pricing.
• Complete all required FS HO & BU tasks, including timely updates and reporting.
• Motivate team members to increase sales, enhance earnings, and progress professionally.
• Oversee collections and overdue payments with large operators and guide the team to ensure timely collections from medium and small credit operators.

Requirements:

• Bachelor’s degree in business administration or a related field
• Minimum of 3 years’ experience in FMCG or F&B sales
• English Fluency
• Excellent verbal and written communication skills in both Arabic and English.
• Strong interpersonal skills with the ability to build effective relationships.
• Clear and confident presentation and negotiation abilities

Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.

This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.