Territory Facilities Manager- North America Store Development(Chicago OR Dallas)

Position Type
Full Time
Career area
Facilities & Real Estate
Location
550 N Rush Street 4th & 5th Fl, Chicago, Illinois 60611, United States
Job ID
R-83016

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It’s a place where passionate individuals come together to create the future of sport. We are unapologetic about who we are and what we’re after—bringing innovation and inspiration to every athlete* in the world. We look for athletes who can push boundaries, elevate our potential and continue leading us to greatness. The next tastemakers, playmakers, risk takers and glue players. Are you game?

The annual base salary for this position ranges from $83,100.00 in our lowest geographic market to $164,300.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

NIKE, Inc. does more than outfit the world’s best athletes. We are a place to explore potential, push boundaries, and create what’s next. Our culture thrives on diversity, collaboration, and imagination—and we seek leaders who bring both discipline and innovation to a fast‑paced retail environment.

WHO WE ARE LOOKING FOR

We’re looking for a Territory Facilities Manager (TFM) who is accountable, highly organized, and deeply committed to operational excellence. This role is responsible for ensuring our stores are safe, compliant, well‑maintained, and consistently deliver a premium environment for our store athletes and consumers.

This role will be based in either Chicago, Illinois or Dallas, TX, and relocation will be offered.

The ideal candidate brings a strong facilities management foundation paired with a proactive, solution‑oriented mindset. You are comfortable managing complexity at scale—balancing reactive maintenance, planned programs, vendor performance, fiscal discipline, and cross‑functional partnership—while continuously improving tools, processes, and service outcomes.

WHAT YOU WILL WORK ON

As a Territory Facilities Manager, you will own day‑to‑day facilities operations for all Nike, WOF, and Converse retail locations within your assigned territory. You are accountable for operational continuity, safety, compliance, service quality, and cost management across a large, geographically distributed store portfolio—spanning building systems as well as the in‑store environment, including fixtures, furniture, and storytelling design elements.

Manage reactive and planned maintenance across multiple trades, ensuring timely resolution and minimal impact to store operations

Oversee vendor performance, contract compliance, service quality, and corrective actions when standards are not met

Partner with Finance to manage OPEX and CAPEX budgets with strong fiscal discipline and transparency

Lead facilities readiness for new store openings, remodels, refreshes, and brand moments

Collaborate cross‑functionally with Store Operations, Construction, Real Estate, Resilience/Health & Safety, Procurement, and Loss Prevention

Leverage data, dashboards, and reporting tools to monitor trends, identify risks, and drive continuous improvement

Support incident response and risk mitigation efforts, including life safety, HVAC comfort, utilities, building system compliance, and issues impacting fixtures, furniture, or in‑store brand/storytelling elements

WHO YOU WILL WORK WITH

You will report to the Senior Manager, North America Facilities Management, and be part of the broader North America Retail Facilities organization. This role requires strong partnership with internal teams and external service providers to deliver consistent, high-quality outcomes at scale.

WHAT YOU BRING

Bachelor’s degree in Business, Facilities Management, Engineering, or a related field is preferred; however, individuals possessing equivalent and relevant professional experience will also be considered.

5+ years of experience in facilities management, retail operations, or multi‑site property management

Experience managing vendor performance, contract compliance, and service quality across a remote, multi‑site territory

Experience supporting construction and repair projects, with the ability to interpret architectural drawings and navigate leases, management contracts, and vendor sourcing

Demonstrated ability to manage budgets, forecast spend, and make data‑driven decisions

Working knowledge of retail building systems and store environment standards (HVAC, electrical, plumbing, life safety, utilities, fixtures, furniture, and storytelling/visual elements)

Experience using facilities management platforms and dashboards (e.g., ServiceChannel, Corrigo)

Advanced, daily use of Excel, PowerPoint, and SharePoint for tracking work, reporting, and communication

Strong analytical, organizational, and problem‑solving skills with attention to detail

Clear, confident communicator able to influence partners and drive alignment

Demonstrated commitment to superior customer/client service with strong responsiveness, follow‑through, and partner experience

Ability to prioritize and multi‑task in a fast‑paced, high‑volume environment

Ability to travel approximately 35% of the time

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

What You Can Expect
OUR HIRING GAME PLAN
01 Apply

Our teams are made up of diverse skillsets, knowledge bases, inputs, ideas and backgrounds. We want you to find your fit – review job descriptions, departments and teams to discover the role for you.

02 Meet a Recruiter or Take an Assessment

If selected for a corporate role, a recruiter will reach out to start your interview process and be your main contact throughout the process. For retail roles, you’ll complete an interactive assessment that includes a chat and quizzes and takes about 10-20 minutes to complete. No matter the role, we want to learn about you – the whole you – so don’t shy away from how you approach world-class service and what makes you unique.

03 Interview

Go into this stage confident by doing your research, understanding what we are looking for and being prepared for questions that are set up to learn more about you, and your background.