Test Center Administrator

Responsibilities

• Complete mandatory TCA training, which includes trainings and certification exams as required
• Greet examinees and verify identification
• Register and prepare candidate information on the Roster/Score Card
• When applicable, collect candidate s biometric information (collect fingerprints)
• Monitor candidates as they complete their exam
• Resolve candidate issues and technical issues or report them to the appropriate supervisor
• Protect security of all computer software in Test Center environment
• Reboot computer servers and reset passwords when necessary
• Other responsibilities include proctoring off-site testing
• Count and monitor all test materials, as outlined in the Test Manual
• Manage any incidents of candidate misconduct or other disruptions to testing, with Amideast guidance
• Customer service and front desk support