Theme Park - Ride Operation Assistant Supervisor

Lusail Winter Wonderland is seeking a proactive and dependable Assistant Operations Supervisor to support the daily management of our ride and game operations. Reporting directly to the Operations Supervisor, this role involves supervising ride attendants, ensuring guest and team safety, and maintaining a fun and efficient park experience for all visitors.

This position is ideal for individuals with 1–2 years of leadership or ride operations experience who are eager to grow into theme park management and contribute to a world-class entertainment environment.

Job Title: Theme Park - Ride Operation Assistant Supervisor

Location: Lusail Winter Wonderland, Lusail, Qatar

Job Type: 6 months -extendable

Compensation: 16 QAR per hour

Availability: Immediate

Key Responsibilities

• Assist the Operations Supervisor in leading and overseeing ride operators and attendants across assigned attractions.
• Manage daily staffing schedules, rotations, and breaks to ensure full operational coverage.
• Monitor ride performance and guest flow to maximize throughput and reduce wait times.
• Support the training and onboarding of new team members, focusing on safety and guest service standards.
• Conduct spot checks for compliance with park safety procedures, cleanliness, and operational guidelines.
• Respond quickly and professionally to minor guest issues, operational disruptions, or ride downtimes.
• Coordinate with other departments such as Maintenance, Safety, Security, and Guest Services.
• Maintain accurate daily reports, logs, and incident documentation.
• Act as the supervisor on duty in the absence of the Operations Supervisor.

Requirements

• 1–2 years of experience in ride operations, theme park guest services, or a supervisory role.
• Strong understanding of ride safety protocols and park operating procedures.
• Excellent communication, leadership, and problem-solving skills.
• Ability to handle guest concerns with professionalism and remain calm under pressure.
• Comfortable providing feedback and enforcing performance standards.
• Must be available to work flexible hours, including weekends, evenings, and holidays.
• High school diploma or equivalent required; post-secondary education is an advantage.

Physical Requirements

• Ability to stand, walk, and move throughout outdoor areas for extended periods.
• Able to lift and carry up to 30 kg.
• Comfortable working in varying weather conditions (sun, rain, heat, cold).

Work Environment

• Combination of outdoor and indoor attractions within a high-volume amusement park.
• Team-oriented environment with frequent guest and staff interaction.
• Working Hours: 9 hours per day (including 1-hour break).

Please note that applicants should answer the pre-screening questions to be considered for this position.

THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

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Job Types: Full-time, Contract
Contract length: 6 months

Pay: Up to QAR16.00 per hour

Expected hours: 54 per week

Application Question(s):

• Do you have at least 1–2 years of experience in ride operations, amusement parks, or a supervisory role?
• Are you familiar with ride safety protocols and operational compliance procedures?
• Are you able to stand and walk for extended periods and lift up to 30 kg if required?
• Do you accept the salary mentioned in the Offer?
• Do you have a valid QID?
• Are you available to join immediately?