Title Clerk II

Summary

Join Our Team as a DMV Title Clerk

Are you ready to make an impact while working in a supportive and dynamic environment? We’re looking for an organized, detail-oriented, and customer-focused individual to join our team in the vital role of DMV Title Clerk II.

Why You'll Love This Opportunity:

• Competitive Pay: $19.45 per hour
• Amazing Benefits: Enjoy an exceptional benefits package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more.
• Generous Paid Time Off: Full-time employees earn up to 8 hours of vacation each month, with increases based on years of service—because we believe in giving you the time to recharge!
• Secure Your Future: Enjoy peace of mind with a robust retirement plan through the Public Employees Retirement System of Idaho (PERSI), helping you plan for a comfortable future.
• Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility.

Join our team as a key member in handling various vehicle-related services while ensuring accuracy and compliance with Idaho State laws. Some of what this position does:

• Customer Service: Assist customers in person, by phone, email, and mail, providing exceptional service.
• Vehicle Titling & Registration: Process title transfers (private party, out-of-state, and dealer), issue license plates, and conduct VIN inspections.
• Knowledge of Idaho Law: Learn and apply vehicle-related regulations to ensure full compliance.
• Document Verification: Review and verify titling documents for accuracy and completeness.
• Diverse Tasks: Handle specialized titles for items like mobile homes, salvage vehicles, and conditional titles.
• Record Maintenance: Update and maintain accurate records of all transactions.
• Collaboration: Work with banks, loan agencies, dealerships, and DMV offices to resolve customer issues.
• Money Handling: Manage cash, balance tills, and handle daily transactions.
• Ongoing Training: Keep up with updates from the Idaho Transportation Department (ITD) to implement necessary changes.
• Explore the full job description to see if this role is the right fit for you.

This role is essential for ensuring smooth and compliant vehicle title and registration processes, with a focus on customer service and accuracy.

What We’re Looking For:

• High school diploma or general education degree (GED) and a minimum of twelve months’ office experience and/or customer service.
• Experience in vehicle titling and registration is preferred but not required.
• A positive attitude with excellent customer service skills.
• Strong attention to detail and the ability to manage a variety of tasks.
• Ability to handle escalated situations with professionalism and tact.
• A willingness to learn Idaho’s vehicle titling and registration laws.
• Previous experience in clerical work or customer service is a plus.

Ready to Apply? If you're ready to take on this rewarding and dynamic role, we’d love to hear from you! Apply today on Kootenai County Employment Opportunities and become a vital part of our team that’s committed to delivering excellent service to our community.

Equal Opportunity Employer/Vets Preference/Drug-Free Workplace