TJJD - Compliance Analyst II-Facility Based Monitor - (DALLAS) - 57319

***WORK LOCATION IS IN THE DALLAS AREA***

PLEASE NOTE

Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information.

Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.

APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the CAPPS Recruit Prescreening Questionnaire to be considered for the posting. To complete the Prescreening Questionnaire, go to CAPPS Recruit to register or login: https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

BENEFITS

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

GENERAL DESCRIPTION

The Monitoring & Inspections (M&I) Facility Based Monitor provides on-site technical assistance and training to facility administrators and staff to assist the assigned facility in meeting and maintaining compliance with standards, which may include but not limited to guidance on standards compliance, best practices, policy development, and operational improvements. The Facility Based Monitor is responsible for reviewing, monitoring, and evaluating the assigned juvenile justice facility, its programs and services, through a variety of quality assurance and compliance activities to determine compliance with Texas Administrative Code rules, state and federal laws, the monitored program’s policies and procedures and established reporting requirements. The Facility Based Monitor plays a critical on-site role in ensuring that the assigned facility operates safely and humanely, and in compliance with standards.

Works under limited supervision with considerable latitude for the use of initiative and independent judgment. May be required to work more than 40 hours in a work week and be on call. Statewide travel may be required, including air travel to some locations and instances of travel with little notice.

ESSENTIAL DUTIES

Provides technical assistance and training to facility administrators and staff to assist the assigned facility in meeting and maintaining compliance with standards, which may include but not limited to guidance on standards compliance, best practices, policy development, and operational improvements.

Collaborates with facility and agency staff and leadership to promote, monitor, and enforce minimum administrative rules (i.e., standards) for assigned juvenile justice facilities, programs, and services.

Provides consultative services to mitigate risk by monitoring, reviewing, and evaluating operations at assigned facility.

Conducts documentation reviews, on-site inspections, camera reviews, and operational and file reviews through the use of established technology and systematic data; determines compliance with Texas Administrative Code rules, state and federal laws, the monitored program’s policies and procedures, and established reporting requirements.

Investigates allegations of non-compliance; and provides written and oral reports to the department staff and officials and to the agency.

Reports any suspected abuse, neglect, or exploitation of youths. Under state law, any person having cause to believe that a youth has been or may be adversely affected by abuse, neglect, or exploitation must report the matter to a law enforcement agency. The TJJD Office of Inspector General is an appropriate law enforcement agency for reports of suspected abuse, neglect, or exploitation of youths subject to the jurisdiction of TJJD.

Prepares detailed and comprehensive reports of findings; reviews and analyzes findings and reports the data to leadership and stakeholders; develops and/or reviews corrective action plans, if needed.

Researches, studies, and analyzes the applications and variations of programs and operations in order to resolve technical problems; recommends appropriate changes and prepares justifications for implementing procedural and policy changes; and develops or assists program staff in the development of plans to improve programs or to address areas of concern.

Collaborates with agency and division staff in the development of training materials; assists with providing training to monitored program staff; provides guidance to monitored programs in the development and integration of new or revised methods and procedures.

Researches, studies, and analyzes national standards, best practices, and current trends to assist in the development of minimum administrative rules (i.e., standards) for juvenile facilities, programs, and services.

Participates in special assignments and projects as assigned.

Collaborates with department and agency staff in meeting established objectives and goals; shares information, identifies concerns and trends; recommends improvements to resolve problems or enhance operations; assists with the development of policies, procedures, guidelines, and forms relevant to the program area and in the development of plans to improve programs or to address areas of concern.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested timeframes.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

MINIMUM QUALIFICATIONS

Bachelor’s degree with major course work in public administration, criminal justice (corrections), social sciences, or related field. Four (4) years of full-time wage-earning experience with youth or adults in a residential setting, treatment or correctional program; experience in a probation or parole program; or experience in auditing, conducting inspections of program operations, compliance monitoring, program evaluation, or quality assurance.

OR

PREFERRED QUALIFICATIONS

Experience in monitoring for compliance or similar position in the Texas Department of Juvenile Justice or a County Correctional Facility Administrative Code rules as an Analyst, Monitor, Quality Assurance Staff, Compliance Officer.

Experience and Education Substitutions:

• One year of appropriate experience may be substituted for one year of college (30 course hours) on a year for year basis.
• Completed course hours of undergraduate study may be substituted for up to four years of experience on a basis of 30 course hours for one year of experience.
• Completed course hours of graduate study may be substituted for up to two years of experience on a basis of 12 graduate course hours for one year of experience.
• Experience requirements may be satisfied by the prorated part-time equivalent.

Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of local, state, and federal laws related to juvenile justice.
• Knowledge of public administration and management techniques.
• Knowledge of statistical analysis processes.
• Knowledge of quality control techniques.
• Knowledge of training techniques.
• Knowledge of program management processes and techniques.

• Skill in identifying measures or indicators of program performance.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Skill in operating computers and applicable computer software and using high level data and informational reports as an administrative management tool.
• Skill in preparing recommendations.
• Skill in preparing concise and accurate reports.
• Skill in identifying problems, evaluating alternatives, and implement effective solutions.
• Skill in maintain effective working relationships.

• Ability to gather, assemble, correlate, and analyze facts and prepare professional technical reports.
• Ability to identify risk hazards.
• Ability to develop, evaluate, and interpret policies and procedures.
• Ability to express ideas clearly in writing; to write appropriately for different audiences, and critically evaluate written communications.
• Ability to prioritize and manage multiple tasks; plan, organize, and coordinate work assignments; and meet deadlines.
• Ability to work collaboratively with all stakeholders and maintain a professional, courteous demeanor.
• Ability to process information logically, make decisions, and to demonstrate the soundness of those decisions.
• Ability to travel on a flexible schedule as needed, including travel by air.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The following physical demands and working conditions are representative of those encountered when performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Ability to perform tactile discernment

Identifying colors

Depth perception

Operate motor equipment

Heavy lifting, 45 lbs. & over

Heavy carrying, 45 lbs. & over

Restraining combative youth

Pushing

Pulling

Repeated bending

Reaching above shoulder

Prolonged standing and walking

Walking

Standing

Sitting

Crawling

Twisting

Kneeling

Stooping

Manual/finger dexterity

Dual simultaneous grasping

Climbing stairs

Climbing ladders

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.