Track Distribution Manager

Join TravelNet Solutions as a Track Distribution Manager!

At TravelNet Solutions (TNS),We combine deep hospitality expertise with forward-thinking technology and a customer-obsessed mindset… to help property managers win! TNS is proud to be named an Inc.5000 Fastest Growing Company in America.

This role is perfect for someone who is:

• A self-starter with tremendous initiative and a strong work ethic
• An excellent communicator and collaborator across functional teams
• Eager to make a high impact at a product-driven company
• Adaptable, quick to embrace change, and a fast learner
• Skilled in creative and critical thinking
• Detail-oriented, even in a fast-paced environment
• Passionate about technology and innovation

About TravelNet Solutions:
For over 21 years, TravelNet Solutions has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner.
Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing list of native features, Track empowers hospitality professionals to achieve digital transformation and operational excellence.

Our Core Values reflect the behaviors that shape the tone of how we work with each other, our partners, and our customers:

• Serve Others: Nurturing growth to help others succeed
• Grit: Taking ownership and never giving up on what matters most
• Create the Future: Innovating to disrupt the status quo

Why Join Us?

• Be part of a fast-moving, dynamic team focused on growth and success.
• Work alongside a talented, collaborative, and supportive team.
• Work for a portfolio company offering a one-vendor solution for SaaS technology, marketing, and distribution.
• Help reshape the hospitality industry through technology and service innovation.

Perks and Benefits:

• Full medical, dental, and vision coverage
• Flexible Paid Time Off
• Unlimited access to professional training and development
• Health Savings Account with up to a $2,000 annual match
• Wellness Program with up to $900 annual incentive
• Flexible work environment
• Free life insurance and long-term disability coverage
• Flexible Spending Accounts
• Retirement plan with employer match
• Free snacks and soda in the office
• $150 quarterly gift for personal use
• Competitive wages
• Work with an amazing team!

Summary and Responsibilities:
This role is responsible for managing the Track Distribution business model, designed to drive value for customers by optimizing booking revenue and operationalizing key workflows across multiple departments.

This role ensures the Track Distribution Services are structured, executed, and delivered with precision and excellence. You’ll work cross-functionally to define, implement, and scale the systems, programs, and infrastructure that support the successful delivery of Distribution services to our customers.

The Track Distribution Manager engages directly with customers to strategically implement best-in-class Distribution practices. This person brings a blend of strategic thinking, operational excellence, technical acumen, and industry knowledge to deliver high-impact, scalable solutions that enhance the customer experience and drive growth.

Duties and Responsibilities:

• Create, develop, train, onboard, and support the Track Distribution program at TNS

for both new and existing customers.

• Provide distribution strategies to our customers that optimize their revenue.
• Create, develop and deliver Portfolio Audits, Quarterly Reviews and Health Checks

to all TNS customers and provide insight to our team.

• Ensure TNS is helping our customers optimize revenue across multiple booking

channels using the appropriate reporting and strategies through regular business
reviews and support.

• Provide consultative guidance on changes and enhancements to our platform and

services including identifying cross sell and upsell opportunities like adding
customers to new channels and getting them to adopt new distribution features.

• Be the champion of follow up and follow through as it relates to our internal and

external clients and the cross departmental collaboration required for success.

Minimum Qualifications:

• 1-3+ years of direct customer advocacy and engagement experience in post-sales

support, or equivalent experience in professional services, project management or
account management functions.