Training and Development Representative

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

9:00 A.M – 5:00 P.M

Purpose of Position:

Under supervision, with latitude for independent initiative and judgment, assists in the planning, development, and implementation of training and staff development programs to enhance technical, professional, and management skills and knowledge in order to attain the optimization of human resource management and utilization.

Examples of Typical Tasks:

1. Confers with management to gain knowledge of identified work situations requiring training and development.

2. Reviews training needs in order to develop instructional materials for on-the-job training and other instructional needs that may be pertinent.

3. Works with Department Heads in preparation of training curricula. Identifies purpose and objectives, selects materials and instructional procedures.

4. Formulates teaching outlines in conformance with selected instructional methods utilizing knowledge of specified training and development needs and effectiveness of such training methods as individual coaching, group instruction, lectures, demonstrations, conferences, meetings and workshops.

5. Conducts general or specialized training sessions covering such areas concerned with new employees’ orientation, specific on-the-job training, promotional development, upgrading, retraining, leadership, management development and other such adaptations to changes in policies, procedures, regulations and new technologies.

6. Maintains liaison relationships and discusses training content and techniques with various levels of operational personnel.

7. Reviews and recommends methods to improve acquired skills and techniques.

1. A baccalaureate degree from an accredited college or university in Education, Psychology, Personnel Administration, Business Administration, Management or related discipline; and
2. One year of experience in employee development and training programs in a health care facility, business, educational, governmental organization or other fields related to training, development and analysis, or training in implementation of operational or management systems; and
3. Knowledge of the principles of training, psychology of learning, applications and the ability to instruct and motivate; and
4. Ability to communicate orally and relate to others; and
5. Proficient writing and research skills; or
6. A satisfactory combination of education, training and experience indicating the ability to perform satisfactorily.

• 5 years' experience in a simulation, research, education and/ or grant writing environment preferred
• Knowledgeable regarding the use, and skilled in he operation, of simulator technologies - anatomic models, task trainers, screen-based simulations, full body mannequins, virtual reality /hybrid simulators.
• Knowledge of computer hardware and software relevant to simulator functions
• Knowledge of and experience using audio-video equipment and software for recording, duplication, mixing and editing, transfer and storage
• Proficiency in Microsoft Office and web-based applications
• Strong written and oral communication skills including the ability to communicate technical information clearly and simply to non-technical persons
• Ability to master new equipment and software rapidly and independently
• Ability to diagnose and fix equipment failures
• Ability to work well under pressure
• Ability to work well with people from different disciplines and having different levels of training
• Ability to work well independently and as a team member
• Flexible and adaptable and able to work evenings and weekends when necessary
• Ability to meet physical demands of the work, which requires occasional lifting of heavy equipment and management/utilization of advanced medical devices
• Resourcefulness and excellent problem-solving ability
• Reliable with excellent attendance record
• Strong communication skills, both verbal and written
• Demonstrated ability to conduct expert educational experiences
• Demonstrated ability to create and maintain positive internal and external relationships Working toward publication in educational research, preferably in the field of simulation
• Experience with competency evaluation assessment, design checklists and/or global assessment tools
• Knowledge of computer hardware and software applications relevant to simulator functions.
• Computer literacy in PC-based software applications including Word, Excel, PowerPoint and Access.
  

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.