Training and Development Specialist

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers.
• Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Performs other related duties as required. Monitor, evaluate, or record training activities or program effectiveness.
• Deliver training to employees using a variety of instructional techniques
• Monitor and evaluate training programs to ensure they are current and effective
• Select and assign instructors or vendors to conduct training
• Perform administrative tasks such as monitoring costs, scheduling classes, setting up systems and equipment, and coordinating enrollment
• Executing other HR related task such recruitment, visa processing, and other employee services as per company standards
• To identify training and development needs within the Company
• To design, develop and conduct behavioural training programs (Soft Skills, Communication as Mandatory);
• To designing, recommend and developing training programs based on the Company’s and individual’s needs
• Ensuring that applicable training requirements are met (according to the approved Training Matrix);
• To develop training calendars monthly, quarterly, and yearly for all staff
• To amend and revise programs as required, to adapt to operational changes
• To conduct in-house training for Supervisors and Managers, focusing on People Management, Communication and Motivational skills and techniques;
• To conduct periodical reviews an assessment on training program effectiveness;
• Develop assessments, tests and evaluation procedures to help identify training requirements

Job Types: Full-time, Permanent

Pay: Up to AED5,000.00 per month