Training Assistant Manager

REQUIREMENTS

• Bachelor’s degree in a relevant field,
• Minimum 5 years of experience in the training function, preferably in the cosmetics or retail sector,
• Strong communication, presentation, coordination, and organizational skills,
• A positive, solution-oriented team player,
• Advanced level of English proficiency (both written and spoken),
• Proficiency in MS Office applications (Word, Excel, PowerPoint) and familiarity with digital learning management systems (LMS, e-learning platforms, etc.),
• No travel restrictions.

JOB DESCRIPTION

• Implement the training vision in line with company strategies; design, develop, execute, and update annual training plans and content,
• Conduct regular store visits, deliver on-the-job trainings to store teams, and support their development through coaching and mentoring,
• Design, develop, organize, and deliver training programs covering product knowledge, sales techniques, customer experience, and retail competencies,
• Ensure the full execution of the annual training plan (on-the-job, classroom, and online trainings),
• Measure and evaluate training effectiveness; create development plans and provide improvement suggestions based on participant feedback, test results, and KPI analysis,
• Build strong and continuous communication with regional managers to analyze training needs, set priorities, and create strategic action plans,
• Adapt best training practices implemented in Turkey to partner countries, translate training content, and support training processes of international partners,
• Conduct training needs analyses, create content, and manage local training plans for partner countries through regular visits,
• Act as a role model during store visits by representing brand culture and values, ensuring service standards are implemented at the highest level in customer experience,
• Share insights from field visits to contribute to the development of training plans and content,
• Continuously improve training processes in line with global training practices, sector trends, digitalization, and innovative learning methodologies,
• Monitor and report on the contribution of training initiatives to store performance indicators, sales results, and customer satisfaction, while providing continuous improvement suggestions,
• Collaborate with the Human Resources team to support career development programs and design projects to enhance employee engagement,
• Prepare and present regular reports and analyses on training processes to the line manager.

As Flormar, we adopt the principle of equal opportunity and equal behavior in education and recruitment. All applicants who applies to our job ads will be considered for employment; regardless to race, sex , color, national or social origin, ethnicity religion, age, marital status, pregnancy, disability, sexual orientation gender expression or political opinion.