Training & Audit Specialist

TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.

About TCP (TimeClock Plus):

For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.

As a Training & Audit Specialist, you will:

• Responsible for performing training needs assessments.
• Delivers approved curriculum and learning materials to employees.
• Assists in the production of classroom handouts, instructional materials, aids, and manuals.
• Directs a structured learning experience and monitors the quality and results of training sessions.
• Acclimates new hires to the business and conducts orientation sessions.
• Assesses training effectiveness to ensure that taught skills and techniques are reflected in employees work behavior.
• Reports on the progress of employees under guidance during training periods.
• Evaluates ongoing programs to ensure that they reflect any changes.
• Monitors/Reviews support calls to observe employee demeanor, technical accuracy, and conformity to company policies.
• Provides communication and follow up to ensure representatives are fully informed of feedback.
• Maintains performance standards documentation on employees audited to provide feedback to the employee’s audited.
• Serves as a resource in supporting ad-hoc requests from the executive team.
• Other duties as assigned by the head of the department.

Requirements

• Bachelor’s degree in Business, Education, HR, or related field preferred.
• Candidates with 2-5 years of relevant experience will also be considered.
• Proven experience in designing and implementing various training strategies in a corporate setting.
• Knowledge of instructional design theory and learning principles.
• Familiarity with traditional training methods, tools, and techniques

Benefits

• Competitive salary
• PTO and Sick leaves
• In-Patient & Out-Patient Health insurance
• Provident fund and EOBI
• The work/life set up you need to be successful.
• A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results
• The chance to make a genuine impact on the company’s growth
• Plenty of challenging work and the opportunity to stretch yourself
• The opportunity to work with amazing talent in a fast-growing company that really values their team

TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.