Training Executive

Join Leads Expert BPO as a Call Center Training Executive

Location: Rawalpindi / Islamabad
Shift: Night Shift (Monday – Friday)
Salary: PKR 50,000 (Fixed) or more based on experience

Why This Role?

At Leads Expert BPO, we don’t just make calls — we create conversations that deliver real results. Behind every top-performing agent stands a skilled trainer who builds confidence, sharpens talent, and drives excellence — and that’s where you come in.

We’re looking for a motivated and passionate Call Center Training Executive to lead from the front — transforming new recruits into confident communicators and helping experienced agents reach peak performance. If you have the energy, communication skills, and leadership mindset to inspire a sales floor, this is your chance to make a lasting impact.

Your Responsibilities:

• Design and deliver engaging, results-driven training sessions for new and existing agents.
• Develop sales, communication, and compliance skills through interactive programs.
• Track post-training performance and provide ongoing coaching and support.
• Create impactful training materials, roleplays, and activities that inspire learning.
• Collaborate with QA and Team Leads to identify and address performance gaps.
• Keep every session energetic, practical, and goal-focused.

What We’re Looking For:

• Proven experience as a Call Center Trainer (required 6 month).
• Excellent English communication skills , spoken and written.
• Strong grasp of sales strategies, customer service, and compliance standards.
• Ability to coach, motivate, and energize teams effectively.
• Creative, proactive, and hands-on approach to training delivery.

What You’ll Get:

• Fixed Salary: PKR 50,000 (or higher based on experience).
• A platform to shape and develop the next generation of Leads Expert agents.
• Opportunities for professional growth and leadership advancement.
• A supportive, high-energy environment where your work truly makes an impact.

How to Apply

HR Contact: 0333-9739861

At Leads Expert BPO, you don’t just train teams, you build winners.
Join us and turn potential into performance that leads the way.

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Education:

• Intermediate (Required)

Experience:

• Call Center : 1 year (Preferred)

Location:

• Rawalpindi Satellite Town (Preferred)

Work Location: In person