Training Manager - Sales

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed
METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.

METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.

SALES CAPABILITIES DEVELOPMENT

• Works with sales leadership and learning partner to build a training strategy for our sales team.
• Designs, develops, and delivers training curriculum and associated materials for sales staff on company products and selling skills, including but not limited to sales processes, negotiation, strategic selling, etc.
• Maximizes OB / key account managers effectiveness by determining gaps and addressing training needs.
  • Creates evidence-based learning experiences that enhance sales performance.
  • Conducts learning need assessments, builds training content and curriculum across roles that requires sales focus.
  • Identify training needs during field visits, quizzes, detailing sessions etc. and create targeted improvement plans.
• Delivers and track all training initiatives working within training deadlines and goals.
• Field Coaching & On-the-Job Training: ensure implementation of selling skills in the field.
• Conduct joint field visits with OB / KAM to assess performance and provide coaching on identified developmental needs.
• Promote on the job coaching culture in the organization.
• Facilitate line mangers in coaching plan.
• Leads on-boarding for new sales employees with the talent team.
• Works with internal subject matter experts in sales, offer, marketing, finance, etc to develop content & create training programs and materials.
• Becomes an expert on Pakistan MDC and HoReCa strategy and value proposition and translates it into sales modules.

PERFORMANCE MANAGEMENT

• Develops and runs Sales Force certification process.
• Coach sales employees and managers.
• Keeps up to date on adult learning principles, modern learning tools, and learning technology trends.
• Assist in creation of metrics to measure the success and effectiveness of our training.

Minimum Bachelor’s degree or equivalent work experience.

Experience: 2 Years of relevant experience.