Training Specialist

Position Purpose: Under general supervision, the Training Specialist will assist in a variety of training task and perform a wide variety of clerical duties related to recording, tracking, and planning training sessions.

Primary Duties:

• Deliver and facilitate training approved by Diversified Enterprises
• Maintain the most current certifications in safety and skills curriculums for position held
• Maintain tracking logs or sign in sheets for trainings
• Coordinate with the Training Coordinator and Human Resources to schedule training
• Administer and grade skills assessments, quizzes, and tests as appropriate
• Assist in making copies, faxing, and mailing documents as needed
• Conduct refresher trainings as needed
• Assist in retrieving information during various audits Research and compile data for the Director and Business Operations Manager as requested
• Enter data into Electronic Records Systems
• Must be able to travel as needed to meet company goals and objectives as it pertains to training and recertification as related to job duties
• Assist with imputing information, implementing, and providing support for technology
• Work with HR to help new hires during the orientation and training processes
• General assistance to Human Resources as it relates to filing and maintenance of training records
• Perform additional task as requested/needed

Qualifications/Skills Knowledge & Abilities:

Education: High school diploma or equivalent, certification as a trainer in varies curriculums such as First Aid/CPR

Experience: 2 years of experience in the field of developmental disabilities or related field, or equivalent educational experience.

Skills Knowledge & Abilities: Must be PC proficient and able to thrive in a fast-pace setting. Experience with an electronic records system a must. Must have strong experience with Microsoft Excel, Outlook and Word; Strong verbal and written communication skills. Strong interpersonal and customer service skills required. Ability to multi-task, work under pressure and meet deadlines required. Ability to exert physical effort maintaining and distributing files. Must be able to alphabetize and file accurately; type words and numbers quickly and accurately; Must comply with HIPAA confidentiality standards when accessing or communicating records information.

Other: 21 years or older, Maintains valid driver’s license and insurable under their auto insurance. Ability to pass criminal/registry background checks. Clear tuberculosis screening and drug test.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Oral Communication: Ability to use tact and diplomacy to maintain harmonious relationships with customers and co-workers, in person and over the phone.
• Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
• Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
• Quality and Quality of work: Correctness in performance of work duties and responsibilities, Tasks are completed with a minimum of errors, Maintains a level of production that is sufficient to accomplish assigned duties, Meets productivity standards and strives to increase productivity, Produces necessary results in spite of unforeseen changes.
• Compliance: Achieving a standard of excellence with work processes and outcomes, honoring Agency policies and all regulatory requirements.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Collaboration: Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.
• Initiative: Does more than is required or expected in the job. Goes beyond expectations in the assignment, task, or job description without being asked.
• Innovation: Applies original thinking in job responsibilities and to improve processes, methods, systems, or services.
• Professionalism: Thinks carefully about the likely effects on others of one’s words, actions, appearance, and mode of behavior.
• Reliability: Demonstrates a high level of dependability in all aspects of the job.

Environmental: The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. May regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Generally, the job requires 90% sitting, 5% walking, and 5% standing. This job is performed in a generally clean and healthy environment.

Pay: From $15.00 per hour

Work Location: In person