Training Specialist - Sales

In this role, you will:

• Design a comprehensive training plan and roadmap for the vertical and the respective offices, ensuring alignment with business objectives.
• Conduct structured Training Needs Assessments (TNA) with commercial and support teams to identify skill gaps and training priorities.
• Create engaging and effective training modules tailored to business needs, covering both technical and behavioural competencies.
• Design and administer quizzes, assessments, and knowledge checks to evaluate employee skill levels and training impact.
• Conduct interactive virtual training sessions to support remote and local employees across different regions.
• Oversee and manage LMS users and groups for the relevant departments and regional offices, ensuring seamless access to training resources.
• Track and report training effectiveness and employee performance progress to line managers, ensuring continuous learning improvements.
• Regularly assess the impact of training programs, aligning outcomes with organisational goals and making data-driven enhancements.
• Engage with business heads and department stakeholders to continuously gather training requirements and optimise learning solutions.
• Provide regular reports on learning initiatives, interventions, and their impact on business performance.
• In coordination with the Tech teams, conduct system and process training for commercial and support employees to ensure seamless technology adoption.
• Support performance enhancement initiatives in collaboration with Sales Effectiveness teams, providing targeted learning interventions.
• Partner with Business Intelligence and Marketing teams to design and implement Market Intelligence training programs for commercial teams.
• Work on strategic projects as assigned by the line manager, contributing to broader business initiativesn.