Transit Dispatcher

JOB
Lincoln County Transit is looking for a Transit Dispatcher to join their team in their mission to connect all parts of Lincoln County. This person will dispatch and schedule for Lincoln County Transportation Service District (TRANSIT) system, which includes Dial-A-Ride and regular Transit Operations. As well as assist in revenue and customer tracking.$21.22 per hourPlus benefits Lincoln County offers a comprehensive benefits package including: Medical, Dental, & Vision Coverage11% County contribution to 401(k)County funded Health Savings Account (HSA)$40,000 County Paid Life InsuranceEmployee Assistance Programs (EAP)

EXAMPLE OF DUTIES
Coordinate ride requests from the public: Receive ride requests from the public via the telephone.Dispatch buses in response to customer needs and requests.Operate two-way radio.Document incidents, complaints and general information received.Receive trip sheets, vehicle inspection reports, and other information (written or verbal) from transit drivers: Receive receipts and makes deposits of monies (fares) collected.Issue road advisories to bus drivers as needed.Assist in the preparation of flyers and media information to publicize system information and special events: Utilizes telephone and computer to maintain, update and monitor client files.Serve as a liaison between the public and the transit systemAlert proper authorities and follows established policies and procedures in a calm and focused manner in the case of bus incidents or accidents.Assist walk-in clients at the customer service window.Promote good public and client relations by providing a friendly, positive, accurate and efficient service.Handle sensitive information and matters in a discreet and tactful manner.Receive, records and stores lost and found articles.Assist in the training of new dispatchers in policy, procedure, customer protocols and general office skills.