Overview:
Supports transportation operations of assigned distribution center in the training and coaching of Driver and Delivery Assistant personnel. Responsible for ensuring safe, legal, cost efficient and on-time delivery of freight to member stores.
Location: McDonough, GA
Compensation: Competitive salary with bonus potential
Schedule: Wednesday-Saturday; 10pm-10am
Responsibilities:
- Responsible for the direction and coordination of assigned team of route drivers to ensure maximum performance relative to product delivery, cost efficient equipment utilization, service, safety and good customer relations.
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Creates a team-oriented environment by developing and coaching Drivers on safety, driving and customer service skills.
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Monitors Driver performance weekly through PeopleNet. Counsels Drivers on performance issues and areas for improvement.
- Supervises assigned Lead Drivers.
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Works with Dunkin’ Stores and Distribution Center (as a liaison) in problem solving delivery issues.
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Administers progressive discipline when required.
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Enforces all company polices, DOT and FMCSA regulations.
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Assists Operations Scheduler with driver’s weekly schedules, vacations, and time off requests.
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Orientates and develops new drivers.
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Assists in compiling, monitoring, managing, and implementing the driver performance metrics and incentive program if applicable.
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Manage fleet utilization, tracking status of vehicle/equipment, monitoring equipment on Out of Service report and working with Penske/Ryder as needed.
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Ensures compliance with DOT hours of service.
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Reacts timely and effectively to breakdowns and accidents.
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Oversees Hub Locations (as assigned) with possible overnight travel to hub locations assessing routes and Drivers.
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Assists Router in daily route planning as needed.
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Works with the Safety Manager on proper safe driving techniques, proper lifting, and training in all required DOT regulations.
- Accepts and assists with special projects as required.
Qualifications:
- High School Diploma or equivalent required.
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CDL Class A License and active DOT Medical Card preferred.
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3 to 5 years' experience managing high volume delivery route; preferably food delivery experience.
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Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry.
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Strong understanding of the Federal Motor Carrier Rules and Regulations.
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Knowledge of related OSHA standards and regulations.
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Proficient in Microsoft Office software, including Outlook, Word and Excel.
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SAP experience preferred.
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On Board Computer System Experience required. People Net preferred
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Prior experience with routing software. Appian preferred.
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Excellent verbal and written communication skills.
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Strong leadership and decision-making capabilities required.
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Excellent interpersonal and collaboration skills required.
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Willing and able to work flexible / extended work schedules as needed.