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Transportation Supervisor

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Overview:

Supports transportation operations of assigned distribution center in the training and coaching of Driver and Delivery Assistant personnel. Responsible for ensuring safe, legal, cost efficient and on-time delivery of freight to member stores.


Location:
McDonough, GA

Compensation: Competitive salary with bonus potential

Schedule: Wednesday-Saturday; 10pm-10am

Responsibilities:
  • Responsible for the direction and coordination of assigned team of route drivers to ensure maximum performance relative to product delivery, cost efficient equipment utilization, service, safety and good customer relations.
  • Creates a team-oriented environment by developing and coaching Drivers on safety, driving and customer service skills.
  • Monitors Driver performance weekly through PeopleNet. Counsels Drivers on performance issues and areas for improvement.
  • Supervises assigned Lead Drivers.
  • Works with Dunkin’ Stores and Distribution Center (as a liaison) in problem solving delivery issues.
  • Administers progressive discipline when required.
  • Enforces all company polices, DOT and FMCSA regulations.
  • Assists Operations Scheduler with driver’s weekly schedules, vacations, and time off requests.
  • Orientates and develops new drivers.
  • Assists in compiling, monitoring, managing, and implementing the driver performance metrics and incentive program if applicable.
  • Manage fleet utilization, tracking status of vehicle/equipment, monitoring equipment on Out of Service report and working with Penske/Ryder as needed.
  • Ensures compliance with DOT hours of service.
  • Reacts timely and effectively to breakdowns and accidents.
  • Oversees Hub Locations (as assigned) with possible overnight travel to hub locations assessing routes and Drivers.
  • Assists Router in daily route planning as needed.
  • Works with the Safety Manager on proper safe driving techniques, proper lifting, and training in all required DOT regulations.
  • Accepts and assists with special projects as required.
Qualifications:
  • High School Diploma or equivalent required.
  • CDL Class A License and active DOT Medical Card preferred.
  • 3 to 5 years' experience managing high volume delivery route; preferably food delivery experience.
  • Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry.
  • Strong understanding of the Federal Motor Carrier Rules and Regulations.
  • Knowledge of related OSHA standards and regulations.
  • Proficient in Microsoft Office software, including Outlook, Word and Excel.
  • SAP experience preferred.
  • On Board Computer System Experience required. People Net preferred
  • Prior experience with routing software. Appian preferred.
  • Excellent verbal and written communication skills.
  • Strong leadership and decision-making capabilities required.
  • Excellent interpersonal and collaboration skills required.
  • Willing and able to work flexible / extended work schedules as needed.

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