Travel & Ticketing Executive

About your role:

We are looking for a detail-oriented and proactive travel executive to manage the complete end-to-end process of visa applications, passport assistance, travel insurance, and flight/train bookings for both group and customized tours. This role requires strong coordination skills, a keen eye for compliance, and the ability to keep up with dynamic updates from embassies, consulates, tourism boards, and ministries. The goal is to ensure every traveler experiences a smooth and hassle-free documentation process.

You will be reporting to Sr. Manager—GIT Operations

What you will be doing:

• Handling end-to-end process from booking flights for both group and customized tours, ensuring timely and cost-effective options, to coordinating with airlines for documentation, etc through Amadeus GDS
• Uploading group bookings on software
• Coordinate internally with Travel Consultants and handle Visas and Insurance for the same
• Passport applications, renewals, and updates like name/address changes
• Coordinate and issue travel insurance policies based on the destination and tour duration
• Handle complete visa processes for international tours, including documentation checks, form submissions, and appointment bookings
• Maintain clear communication with guests throughout the visa and travel documentation journey
• Vehical Arrangements for Group Journeys as well as Customised Journeys with our partners
• Maintain proper records of all applications and prepare weekly reports on visa, bookings, and documentation status

What we need from you:

• Amadeus ticketing certification and hands on experience is a must.
• Key skills: Communication, documentation, and coordination skills.
• Strong understanding of visa formalities for popular destinations.
• Qualification: Graduate or diploma in Travel & Tourism, Hospitality, or related fields.
• Experience: 3-6 years in visa processing, ticketing, or travel documentation (preferred in a travel agency or tour company).
• Work hours: 10:30 am – 07:00 pm

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Ravet, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Diploma (Preferred)

Language:

• Marathi, Hindi, English (Preferred)

Work Location: In person