Truck Dispatcher (US Region)

Job Summary

We are looking for a reliable and organized Truck Dispatcher to coordinate freight operations across the United States. The dispatcher will be responsible for scheduling loads, communicating with drivers, ensuring on-time deliveries, and maintaining efficient route planning while complying with DOT regulations.

Key Responsibilities

• Assign and dispatch loads to company drivers and/or owner-operators
• Plan and optimize routes to ensure timely and cost-efficient deliveries
• Communicate continuously with drivers via phone, email, or GPS systems
• Track shipments and provide real-time updates to customers and brokers
• Handle delays, breakdowns, and route changes quickly and effectively
• Negotiate freight rates with brokers when needed (for brokerage roles)
• Ensure compliance with FMCSA and DOT regulations
• Maintain accurate records of loads, PODs, and driver schedules
• Coordinate with warehouse, brokers, and customers

Required Skills & Qualifications

• 1–3+ years experience in truck dispatching (US trucking industry preferred)
• Strong knowledge of US geography and interstate routes
• Familiarity with load boards (DAT, Truckstop, etc.)
• Good understanding of FMCSA/DOT rules (Hours of Service, etc.)
• Strong communication and negotiation skills
• Ability to handle high-pressure situations and multiple trucks
• Basic computer skills (Excel, dispatch software, CRM tools)
• Fluent English (spoken + written)

Preferred Experience

• Experience with dry van, reefer, flatbed, or hotshot dispatching
• Working with owner-operators and fleet management
• Brokerage or freight dispatch experience
• Use of TMS systems (McLeod, AscendTMS, TruckLogics, etc.)

Good Truck Dispatcher Candidate Profile

• 1–5 years in US trucking dispatch or freight coordination
• Background in logistics, freight brokerage, or carrier operations

Work Location: In person