BUSINESS ANALYST (Level III):Duration: 4 Months with possible 6 months extension
Location: Los Angeles, CA
Minimum Experience Requirement Ten (10) or more years of overall experience performing business analysis functions.
Highly Desired Qualifications / Experience:
- Experience working within a K 12 school district, county office of education, charter management organization, or similar public education environment.
- Familiarity with K 12 operational areas such as student enrollment, attendance, scheduling, special education, assessments, budgeting, HR, payroll, and school operations.
- Understanding of state and federal reporting requirements (e.g., CALPADS, ESSA, IDEA) and compliance data needs.
- Hands-on experience with major K 12 platforms (e.g., Aeries, PowerSchool, Infinite Campus, Synergy, Illuminate).
- Ability to analyze SIS data structures, workflows, and integrations to support process improvements and data accuracy.
- Experience supporting SIS migrations, enhancements, or cross-system integrations.
- Proven ability to diagnose data-quality issues, design data validation processes, and develop sustainable data governance practices.
- Experience compiling and analyzing education data for dashboards, accountability reporting, and performance metrics.
- Knowledge of reporting tools used in K 12 (e.g., Power BI, Tableau, Looker Studio).
- Experience mapping and redesigning processes across school sites and central office departments.
- Skill in identifying workflow bottlenecks in areas such as enrollment, master scheduling, attendance accounting, discipline entry, or special education case management.
- Ability to develop standardized procedures that increase staff efficiency and reduce compliance errors.
- Ability to collaborate with principals, counselors, registrars, teachers, IT staff, HR/payroll teams, and executive leadership.
- Skilled at facilitating workgroups and translating school based operational needs into technical requirements.
- Strong communication skills to present findings to leadership and coach school staff through change.
- Experience planning and executing K 12 technology projects, such as system implementations, process audits, or districtwide rollouts.
- Familiarity with Agile and Waterfall methodologies and the ability to adapt project plans to the school-year cycle.
- Ability to develop detailed business requirements, user stories, functional specifications, and training materials specifically for education audiences.
- Skilled in gathering requirements from non technical staff and converting them into actionable technical guidance.
- Experience leading adoption of new systems or processes among diverse employee groups.
- Ability to develop communication plans, staff training, job aids, and implementation supports that account for school calendars and staffing constraints.
- Working knowledge of SQL, Excel Power Query, or API integrations used to support SIS and Students/Parents portal and application systems.
- Understanding of data privacy requirements including FERPA and state-level student privacy laws.
- Bachelor's or Master's degree in Education, Information Systems, Public Administration, Data Analytics, or a related field.
- Professional certifications such as CBAP, PMI PBA, Lean Six Sigma, Scrum Master, or education specific data credentials.
Scope of Services:
- Independently collect functional business requirement documents and diagrams with technologies, including JAD, UML modeling, group interviews, facilitated sessions, prototyping, Mind mapping, and brainstorming.
- Assists in technical analysis and design to propose the solution based on the technical environment and technical stack.
- Lead and perform business requirements gathering technologies, including JAD, UML modeling, group interviews, facilitated sessions, prototyping, Mind mapping, and brainstorming.
- Create and manage work orders for enhancements, bug fixes, and incident change request tracking in the Azure DevOps.
- Schedule and coordinate stakeholder meetings to review and design the business process reengineering and new system process; documenting meeting results and follow up with any action items with business users and the development team.
- Independently conduct user acceptance testing, regression testing, and integration testing on release items and create testing plans and scripts.
- Create training material and provide end-user training to large user groups using PowerPoint slideshows and work with multimedia developers to create training content.
- Apply advanced working knowledge of SQL Server T-SQL and Oracle PL/SQL to create queries on the SQL database tables and investigate data issues.
- Maintain SharePoint and Teams project site for the project team, sponsors, and stakeholders.
- High level familiarity with Agile and Waterfall methodologies and practices in the software development life cycle.
- Provide advanced customer support and help identify the root causes of the system performance issues and bugs.
- Knowledge transfer to ITS Business Analyst and Development teams regarding system requirements and operation process/requirements, reports, data integration, and system administration with detailed documentation.
- Provide business end users training.
For applications and inquiries, contact: hirings@openkyber.com