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Unit Assistant - Emergency Department

About Us

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Unit Assistant - Emergency Department

Michigan, Mount Clemens

Service/Support

McLaren Macomb

26000370

Dept: MAC Emergency Services

Hours per pay period: 72

Schedule: 7p-7:30a

Position Summary: Responsible for taking on a variety of administrative tasks that support nursing unit operations and the delivery of effective and efficient services to meet the needs of patients and families. This includes establishing and maintaining efficient communication, accurate data entry, maintaining inventory of identified forms and supplies, and other support activities.

Essential Functions and Responsibilities:

Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
Greets visitors in person or on the telephone and answers inquiries; relays calls to patients; gives directions; refers inquiries to nursing and physician staff.
Performs varied administrative tasks such as maintaining department logs & reports, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department’s activities.
Performs a variety of computer/data entry functions to support patient care including establishing and maintaining patient record; may enter nursing and physician notes and orders; handling the majority of a patient's paperwork, such as discharge, admission, and personal information forms.
Performs varied administrative tasks such as answering the phone, greeting visitors, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department’s activities.
Ensures compliance with all health care regulations, including HIPAA and OSHA.
Perform other related duties as required and directed.

8. Telemetry Observation

Provides constant observation of monitors for assigned patients. Ensures appropriate coverage when leaving area.
Maintains telemetry and uses alarms as designated by the responsible nurse, ensures alarms are functioning properly.
Reports rhythm changes and monitor condition to responsible nurse as they occur.
Seeks assistance from responsible nurse in identification of any unusual rhythm.
Places EKG paper in monitors as needed.
Reports immediately any malfunctions of telemetry/monitor units to charge nurse. Works to resolve problems immediately.
Runs monitor strips and labels on each assigned patient every shift, with rhythm changes, and as requested, according to unit standards and procedures.
Achieves a passing score on annual telemetry re-certification.

Qualifications:

Required:

High school diploma or equivalent.
One year of customer service or clerical experience unless graduate of a relevant medical training program (Medical Assistant, Unit Coordinator, Nurse Assistant/Aide, Patient Care Technician).

Preferred:

Successful completion of a health unit coordinator course or 1 year of clerical experience in the healthcare field.

Associate degree in related field.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

Schedule: Full-time
Requisition ID: 26000370
Daily Work Times: 7:00pm-730am
Hours Per Pay Period: 72
On Call: No
Weekends: Yes

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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