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Rutgers University

Unit Computing Manager (Manager of Arts, Media, and Immersive Technologies)

Position Details

Position Information

Recruitment/Posting Title

Job Category

Staff & Executive - Administrative & Support

Department

School of Arts & Sciences Newa

Overview

The School of Arts and Sciences-Newark (SASN) is a place where exploration, discovery, and imagination come together to form the core of a liberal arts education. We serve all undergraduates at Rutgers University-Newark (RU-N); and offer a broad selection of more than 2,000 undergraduate and graduate courses a year in more than 40 subjects. SASN combines the best of a large research university with a small liberal arts college. RU-N is an urban, public research university that is not just in Newark but of Newark-an anchor of our home city.

The Department of Arts, Culture and Media combines an interdisciplinary community-oriented core curriculum taken by all majors in the department with discipline-based majors. In addition to the integrated core, the department offers programs of study in Art, Design and Art History, Journalism, Video Production, and Music. With a faculty that includes nationally and internationally recognized scholars and artists, the Department of Arts, Culture and Media offers innovative courses with an emphasis on integration in the arts and the campus’s urban mission of community engagement. In addition to the opportunity to combine academic study with hands-on class experience, students benefit enormously from the Department’s internship programs. These programs, which provide entry level professional contacts, draw upon the richness of Newark’s cultural institutions such as the New Jersey Performing Arts Center, the Newark Museum, Prudential, The Star Ledger, and New Jersey Television Network as well as the opportunities offered by the rest of Northern New Jersey and especially New York City.

Posting Summary

Rutgers University-Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Unit Computing Manager Supervisor (Manager of Arts, Media, and Immersive Technologies). Reporting to the Assistant Director of Information Technology, this Unit Computing Manager Supervisor plays a key role in advancing SASN’s technology strategy by supporting and/or leading functions or initiatives that support instruction, improve user experience, strengthen and enhance digital infrastructure, and foster innovation in teaching, learning, research, and creative production both in the Department of Arts, Culture and Media and in initiatives across SASN, including the support and integration of specialized, discipline-specific software and applications used in media production, digital design, immersive technologies, and in other creative and instructional environments.

This position is responsible for and not limited to the following:

Providing support and/or oversight for technology, media systems, software, and peripheral equipment in the Department of Arts, Culture and Media, as well as relevant initiatives across the School of Arts and Sciences-Newark (SASN), including, but not limited to HIIVE and immersive technologies, such as virtual reality (VR), augmented reality (AR), mixed reality (MR).
Piloting, managing, overseeing, and/or supporting initiatives, projects, and programs that integrate media, VR, AR, MR, and other immersive technologies into teaching and research, managing HIIVE, and supporting faculty and students on the fundamentals of virtual reality via training, consultation, hands-on support, workshops, and instructional materials.
Managing and supporting specialized software, hardware, and equipment, providing technical assistance.
Overseeing and/or ordering, installing, configuring, maintaining, and troubleshooting computer hardware, peripherals, and specialized software.
Providing training and guidance to faculty, students, and staff on the use of technology, software, equipment, and security.
Developing training and support materials in various formats to assist faculty, students, and staff in effectively utilizing technology and peripherals in support of teaching and learning, and providing hands-on support.
Managing, coordinating, and/or supporting technology initiatives that enhance and advance academic, research, and/or administrative efforts within SASN.
Providing systems administration for the technical environment, including, but not limited to, digital asset management, archival storage systems, web servers, file servers, print service, and backup systems.
Managing web and digital media platforms for the Department of Arts, Culture and Media, HIIVE, and other initiatives.

FLSA

Exempt

Grade

Salary Details

Minimum Salary

94047.000

Mid Range Salary

118967.000

Maximum Salary

143887.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

Medical, prescription drug, and dental coverage
Paid vacation, holidays, and various leave programs
Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
Employee and dependent educational benefits (when applicable)
Life insurance coverage
Employee discount programs

Position Status

Full Time

Working Hours

37.5

Standard Hours

37.50

Daily Work Shift

Work Arrangement

This position requires a fully on-site work arrangement. (Approval not required)

Union Description

Admin Assembly (MPSC)

Payroll Designation

PeopleSoft

Seniority Unit

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

ABP

Qualifications

Minimum Education and Experience

Requires a bachelor’s degree or equivalent combination of education and experience plus three years relevant experience. Experience in an academic computing environment is preferred, as is supervising computer consultants or technical support staff.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

Strong organizational and project management skills.
Ability to establish and maintain effective working relationships.
Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and varied demands are involved. Ability to anticipate problems and to address them proactively.
Must possess strong problem-solving skills, anticipate problems, address them proactively, and escalate when appropriate.
Requires the ability to think strategically, multitask, and manage several complex projects simultaneously in a fast-paced, stakeholder-focused, team environment.

Preferred Qualifications

Experience with immersive technologies such as virtual reality (VR), augmented reality (AR), mixed reality (MR), 3D visualization, and related instructional applications.
Proficiency in systems administration, including configuration, maintenance, and troubleshooting of servers, networked devices, storage systems, and backup solutions. Understanding of virtualization, cloud computing, and endpoint management technologies. Knowledge of cybersecurity best practices, including identity management, data protection, and secure configuration standards.

Equipment Utilized

Position regularly uses desktop and laptop computers (Windows, macOS, and Linux), mobile devices, and peripheral equipment such as printers, scanners, cameras, and A/V systems; servers, network storage systems (NAS/SAN), and backup devices; classroom and media technology, including, but not limited to, projectors, interactive displays, digital signage, and videoconferencing systems; specialized software and equipment supporting virtual reality (VR), augmented reality (AR), and mixed reality (MR) applications, 3D visualization, and digital content creation; networking and telecommunications hardware, such as switches, routers, and wireless access points; operating systems and productivity suites (e.g., Microsoft 365, Google Workspace, Adobe Creative Cloud); systems administration and device management tools (e.g., Active Directory, Intune, JAMF, SCCM, KACE, AllSight, or similar tools); cloud collaboration and virtualization platforms (e.g., OneDrive, SharePoint, Zoom, Teams, or VMware); IT service management and ticketing systems (e.g., ServiceNow, Jira); and web content management systems (CMS).
Must be familiar with or learn all the equipment, software, and specialized materials needed to support the effective and efficient performance of this position now or in the future.

Physical Demands and Work Environment

Requires the ability to manage and prioritize multiple tasks and complex projects in a fast-paced, multi-location environment, interacting effectively with faculty, students, staff, and external partners.
Must be adaptable, detail-oriented, and can remain professional in a dynamic academic setting, emphasizing outstanding service delivery and effective collaboration.
Work requires extended periods of computer use and frequent movement between spaces to install, maintain, and troubleshoot technology.
Must be able to lift and move equipment weighing up to 30 pounds. Occasional evening or weekend work.

Special Conditions

Posting Details

Posting Number

26ST0223

Posting Open Date

03/02/2026

Special Instructions to Applicants

Regional Campus

Rutgers University-Newark

Home Location Campus

Rutgers University-Newark

City

Newark

State

Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

* What is the highest level of education you have completed?
- High School Diploma/GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Ph.D.

* Do you have the ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and varied demands are involved?
- Yes
- No