Key Responsibilities
VAT Policy Support
- Supports translating VAT policy decisions into operational procedures, workflows, and guidance.
- Oversees and contributes to drafting VAT manuals, private rulings/clarifications, and public-facing guidance (FAQs, circulars).
- Monitors international VAT/GST developments and proposes updates to procedures and content.
Implementation & Operations
- Supports the definition and documentation of VAT processes (registration, filing, payments, refunds, appeals) in coordination with process owners ensuring clarity of inputs/outputs, controls, and alignment with strategic and policy frameworks.
- Coordinates with Information Systems & Digital Transformation to support the validation of rules, master data, and integrations, escalating technical findings to the VAT Expert or relevant authority for review and final approval.
- Executes testing scenarios and business-rule validation; logs defects and follows through to resolution.
- Supports VAT go-live activities and subsequent releases, including readiness checklists and cutover tasks.
Compliance & Risk Management
- Supports establishment of VAT compliance controls (segregation, approvals, audit trails) and risk indicators.
- Assists in developing risk-based treatments (nudge letters, targeted education, referrals).
- Assists in preparing case packs and playbooks for VAT-specific risk themes, providing technical inputs and contextual analysis in coordination with Risk and Audit teams to ensure consistency and strategic alignment.
Monitoring & Reporting
- Collects and analyzes VAT operational and compliance data (e.g., filing timeliness, payment behavior, refund cycles, exception rates) in collaboration with stakeholder departments, consolidating insights to support strategic monitoring and reporting.
- Prepares periodic KPI and risk reports with observations and recommended monitoring and corrective actions, ensuring follow-up and accountability for implementation.
- Contributes to mid-year and year-end reviews of VAT outcomes and improvement plans.
Capacity Building & Taxpayer Support
- Contributes to and supports the delivery of targeted training for internal teams on VAT procedures, system use, and control points, in collaboration with relevant departments.
- Delivers targeted training to internal teams on VAT procedures, system use, and control points.
- Provides technical VAT support on cases; escalates complex matters to the VAT Head/Section Head with options and rationale.
- Supports awareness materials and campaigns to improve taxpayer understanding and compliance.
Stakeholder Collaboration
- Coordinates with Policy & Legislation, Taxpayer Affairs, Returns & Filing, Revenue, and Compliance functions to align guidance and handoffs.
- Works with external stakeholders (as directed) to gather feedback on clarity/usability of VAT processes and materials.
Preferred Qualifications & Experience
Preferred qualifications
· Bachelor’s degree in Accounting, Taxation, Economics, Finance, or a related field.
· Relevant experience and demonstrated delivery in VAT process, policy, or strategic implementation roles are strongly prioritized.
· Postgraduate qualifications (e.g., Master’s in Taxation, Economics, or Public Administration) and professional certifications (e.g., CTA, ACCA, CPA, GCC VAT Diploma) are advantageous.
Preferred experience
· 9+ years’ experience in VAT/indirect tax across policy support, operations, compliance, or taxpayer services (public sector or similar regulatory environment preferred).
· Hands-on experience with VAT processes (registration, filing, payments, refunds) and control design.
· Familiarity with GCC VAT frameworks and international VAT/GST models.
Technical & Other Skills
· Ability to document processes, business rules, and controls; competent in test planning and execution.
· Strong analytical and reporting skills; comfortable working with VAT datasets and KPIs.
· Proficiency in preparing guidance and operational materials for internal and external audiences.
· Clear written and verbal communication; effective cross-functional coordination and problem solving.
Job Type: Full-time
Pay: QAR5,000.00 - QAR7,000.00 per month