About the RoleWe are seeking a detail-oriented and proactive Vendor Onboarding Specialist to join our team. The ideal candidate will be responsible for managing end-to-end vendor onboarding, ensuring smooth product and category listings, and maintaining strong vendor relationships to support our marketplace operations.Key Responsibilities
- Manage the vendor onboarding process — from registration and documentation to system setup.
- Coordinate with vendors to gather required product and category data for accurate listings.
- Oversee category listing and product upload activities across e-commerce platforms.
- Ensure all product information (pricing, specifications, images, and descriptions) meets quality and compliance standards.
- Maintain and regularly update the vendor database, ensuring data accuracy and timely communication.
- Collaborate with internal teams — Procurement, Operations, and Content — to streamline onboarding workflows.
- Monitor vendor performance, compliance, and service quality metrics.
- Support in resolving vendor-related issues and provide ongoing assistance post-onboarding.
- Identify opportunities to improve the onboarding process and overall vendor experience.
Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Commerce, or a related field.
- 3–5 years of experience in vendor management, onboarding, or e-commerce operations.
- Strong understanding of product listing, category management, and marketplace processes.
- Excellent communication, coordination, and relationship management skills.
- Proficiency in MS Excel, Google Sheets, and basic ERP or marketplace tools (e.g., Odoo, Shopify, Amazon Seller Central).
- Exceptional attention to detail and organizational skills.
- Ability to multitask and work collaboratively across teams.
Preferred Skills
- Experience working with B2B or B2C marketplaces.
- Familiarity with data analysis and reporting for vendor performance tracking.
- Knowledge of catalog management and digital content optimization.
Job Types: Full-time, Permanent
Pay: From ₹25,000.00 per month
Work Location: Remote