Vendor Program Support Specialist (12 Month Contract)

New York, United States

Location

New York

Business Area

Product

Ref #

10046144

Description & Requirements

Bloomberg’s Enterprise Technology & Connectivity (ETEC) group is seeking a contract-based Vendor Program Support Specialist to help accelerate vendor outreach and compliance enforcement as part of our Vendor Authorization Initiative. This high-visibility program governs how third-party technology vendors access Bloomberg’s Enterprise Console, a critical self-service portal used to configure and manage connectivity between Bloomberg and its global client base.

As a Vendor Relationship Manager, you will work closely to directly engage with vendors, drive documentation compliance, manage reporting tasks, and support training and enablement where needed.

This is a chance to help reshape Bloomberg’s vendor operating model by reinforcing our self-service vision, reducing operational risk, and ensuring that our most important vendor partners are properly permissioned and prepared for growth.

We’ll expect you to:

Reach out to vendors by email and phone to explain authorization requirements and collect required documentation

Confidently handle negotiation attempts or pushback from vendors—communicating policy firmly but diplomatically

Guide vendors through their options within the Enterprise Console, highlighting how to manage client connectivity effectively

Serve as a trusted liaison between Bloomberg teams and vendors to resolve blockers or escalate concerns

Track outreach progress, document responses, and maintain reporting dashboards for leadership visibility

Ensure all documentation is stored and categorized properly for audit readiness and internal review

Assist with creating and updating training materials, FAQs, and process documents as needed

Conduct 1:1 or small group vendor walkthroughs of the Enterprise Console when required

Identify trends in vendor confusion or resistance and feed insights back to product teams

You’ll need to have:

5+ years experience in vendor management, account operations, implementation, or client service—ideally in FinTech, Enterprise SaaS, or Connectivity Services

Strong communication and negotiation skills—you can hold your ground without alienating a partner

Excellent organizational skills; experience managing outreach campaigns or compliance trackers a plus

Comfortable navigating documentation-heavy processes with strong attention to detail

Proficient with Excel, Google Sheets, and ideally CRM or ticketing systems

Self-starter who can juggle multiple priorities and adapt quickly in a fast-paced environment

Experience training or onboarding external users is a strong plus

We’d love to see:

Familiarity with enterprise data connectivity (e.g., FIX, SWIFT, or financial APIs)

Exposure to vendor portals or self-service platforms

Experience working with compliance, legal, or procurement teams

If this sounds like you, please apply!

Salary Range = 100 - 150 USD Hourly

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.

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