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Veterinary Receptionist - Poland, ME
Who we are:
Our team believes in compassion, collaboration, and celebrating one another’s successes. We are looking for a friendly, organized, and dependable professional who enjoys working with both people and pets and is committed to delivering outstanding client service.
Why Our Veterinary Receptionists Love Poland Animal Hospital
Diversity, equity, and inclusion are core values at Poland Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Poland Animal Hospital is Hiring a Veterinary Receptionist!
Position Details
- Role: Veterinary Receptionist
- Status: Full-Time
- Salary: Negotiable and based on experience
- Schedule: Monday through Thursday. Rotating Saturdays (7:30 a.m. – 12:00 p.m.)
Benefits Highlights
- Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
- Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
- Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
- Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program
Looking for a Veterinary Receptionist Role Where You Can Build Relationships and Make a Difference Every Day?
Poland Animal Hospital is seeking a full-time Veterinary Receptionist to join our recently renovated, full-service small animal hospital in beautiful Poland, Maine. As a well-established two-doctor practice, we are proud to provide exceptional patient care while creating a welcoming, supportive environment for both our clients and team members.
Our team believes in compassion, collaboration, and celebrating one another’s successes. We are looking for a friendly, organized, and dependable professional who enjoys working with both people and pets and is committed to delivering outstanding client service.
Why Our Veterinary Receptionists Love Poland Animal Hospital
- Four-day work week with rotating Saturdays that support work-life balance
- Recently renovated hospital facility
- Supportive and collaborative team environment
- Opportunities for professional growth and development
- Fully stocked breakroom with coffee, tea, and snacks
- Occasional team lunches on us
- Meaningful work helping pets and the people who love them
- A workplace where every team member is valued and appreciated
What You’ll Do
- Welcome clients and patients with warmth and professionalism
- Answer phones and assist clients with scheduling appointments
- Manage appointment scheduling and daily hospital workflow
- Process payments and maintain accurate financial records
- Maintain and update patient medical records
- Support client communication and provide exceptional customer service
- Assist the veterinary team with administrative and reception duties
- Ensure the reception area remains clean, organized, and welcoming
- Help create a positive experience for every client and patient visit
What Our Veterinary Receptionists Bring
- Previous veterinary reception or veterinary hospital experience preferred
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Basic computer proficiency and willingness to learn new software systems
- Positive, team-oriented attitude
- Ability to remain calm and compassionate in a fast-paced environment
- Strong attention to detail and accuracy
- Experience in a veterinary clinic, animal hospital, or customer-facing medical setting is a plus
Benefits You Can’t Beat
Financial Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
Wellness Benefits
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Workplace Benefits
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
Lifestyle Benefits
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Join Our Team!
If you're looking for a Veterinary Receptionist role where your customer service skills, compassion, and professionalism can make a difference every day, we'd love to hear from you. Apply today and discover what makes Poland Animal Hospital such a rewarding place to build your career!
Diversity, equity, and inclusion are core values at Poland Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
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