Veterinary Assistant/Receptionist

We are a rapidly growing animal hospital providing a unique opportunity for veterinary assistants/receptionists at any stage of their career, whether you are a recent graduate, experienced, or just looking for a refreshing new career path. We believe in hiring staff with diverse skill sets, education, cultures and prior experience working together to deliver the highest quality veterinary care and client experience. We strive to represent our business name Quality Care Animal Hospital in every way possible.

Motivated candidates with exceptional customer service skills but no pet care experience may be considered - we love training and promoting from within!

Veterinary Assistant Responsibilities and Duties include but are not limited too:

• Assist Doctors and technicians in exam rooms, treatment and surgery

• Administering medications and preparing patients for treatments

• Monitoring patients

• Knowledge of Cornerstone software is a plus

• Proper animal handling and restraint.

• Walk dogs, feed dogs and cats, clean dog and cat cages

• Daily cleaning (cages, bowls, litter boxes, vacuuming/sweeping, mopping, room cleaning, etc.)

Veterinary Receptionist Responsibilities and Duties include but are not limited too:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• BILINGUAL is a plus
• Knowledge of Cornerstone Software is a plus

As a member of Quality Care Animal Hospital we believe in TEAMWORK along with innovative thinking. We treat each other, our pets & pet parents with kindness and love. If this amazing opportunity is a good fit with your philosophy we welcome you to send us your resume.

Salary: Hourly pay is commensurate with experience

Job Type: Full-time

Pay: $15.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Experience:

• Veterinary Receptionist: 1 year (Preferred)
• Veterinary assistant: 1 year (Preferred)

Work Location: In person