Vice President Information Technology

Description:

Oversee strategy, policy development, and daily operations for IT and operational functions, ensuring alignment with Lifeworks short- and long-term organizational goals. Lead the implementation of data security best practices in compliance with HIPAA and applicable state regulations. Develop and enforce standard operating procedures for facilities and transportation to promote safety, efficiency, and satisfaction for both employees and persons served.

Department: Information Technology

Hours: Full-time; 40+ hours/week, Monday – Friday (Exempt)

Location: Lifeworks Services – Richfield / Hybrid

Compensation: $157,000 - $180,000

Bonus Eligible: Yearly

What we offer employees:

Lifeworks offers a comprehensive benefits package which includes:

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursement
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

Why work at Lifeworks:

Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.

You’ll succeed in this role if you:

• Can perform the essential functions of the job, with or without reasonable accommodations.
• Understand and communicate written and verbal directions.
• Have regular attendance; reliability and punctuality are necessary to meet the needs of the business.
• Are well organized with excellent attention to detail.
• Work independently with excellent time management skills.
• Effectively work with others to reach common goals and objectives.
• Are skilled at establishing and cultivating strong relationships.
• Must pass a background study with the Department of Human Services, a drug test, clean driving record and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.).

How you’ll be spending your time:

• Defining and aligning annual and quarterly IT departmental objectives with broader organizational and program goals. Regularly tracking and communicating performance using metrics collaboratively developed with internal stakeholders and leadership. Leading the development and oversight of annual expense budgets to ensure fiscal responsibility and strategic resource allocation.
• Collaborating with internal stakeholders and leadership to develop meaningful performance metrics. Providing consistent reporting on outcomes and deliver actionable recommendations to drive continuous improvement.
• Leading the development, implementation, and ongoing refinement of the technology roadmap, ensuring alignment with resource budgets and timelines. Effectively communicating progress and updates across all levels of the organization to foster transparency and engagement.
• Overseeing the selection, development, and performance management of direct reports through coaching, training, clear work direction, and constructive feedback. Recognizing and reinforcing high performance while addressing areas for improvement. Providing mentorship to high-potential talent across the organization, modeling excellence, collaboration, and a results-driven mindset.
• Recommending and managing external vendors in a way that builds Lifeworks internal capacity and supplements staff talents with specialized skills needed to achieve goals.
• Expanding professional and technical knowledge both in the industry and profession by attending educational workshops, reviewing professional publications, and personal networking. Translating this knowledge into deployable initiatives that improve outcomes for individuals served.
• Serving as an active member of the Operations Council, contributing strategic ideas and solutions to key challenges, projects, and operational initiatives. Foster cross-functional collaboration both within span of control and beyond areas of direct responsibility to enhance Lifeworks operations and teamwork, all in support of delivering person-centered outcomes for the individuals served.
• Following safety procedures and assisting in identifying safety needs for self and others. Performing other duties as assigned.

Requirements:

• Bachelor’s degree in management information systems or computer related field with ten years or more experience managing IT Operations.
• Master’s degree preferred.
• Fluent in English, verbal and written.
• Proficiency in Microsoft Office Suite.

Equity Statement:

Lifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights.

Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law.

Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.