VIE Regional E-Commerce Specialist – Merchandizing & Online Experience (H/F)

Position

Do you wish to join the House of Dreams?

In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world.

You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This vision is carried by our six values that you will embody daily as designers of dreams - values that engage and define us:

Create Passionately

Craft together with joy

Excel for ultimate luxury

Lead with audacity

Cultivate Triumphant inclusivity

Commit and act to re-enchant the world.

Design your dreams with Dior.

Dior is seeking a motivated and skilled E-Commerce Specialist to join our Regional E-Business team in Dubai, supporting our continued e-commerce acceleration. In this VIE position, you will play a vital role in maintaining and optimizing Dior.com across key markets in the region, ensuring a cohesive and elevated online experience that aligns with global brand standards while remaining relevant to our local audiences.

Your Impact:

Reporting to the E-commerce Manager, you will be responsible for content management, website maintenance, performance monitoring, and collaboration on regional digital marketing initiatives. This role offers an excellent opportunity to gain experience in a fast-paced and international environment.

Job responsibilities

• Content Management : Manage the timelines and coordination of product launches and promotional campaigns on the website, working closely with headquarter and local marketing teams.
• Webmastering and E-Merchandising : Responsible for the content contribution on the CMS ensuring it aligns with global brand standards and resonates with local market calendars and specificities. Analyze website data to identify top-selling products and cross-selling opportunities with an ambition to optimize the conversion and enhance the customer experience.
• Regional Promotions Implementation : Implement regional promotions and offers (GWP, CRM activations etc) on the website, ensuring alignment with local marketing strategies.
• SEO Optimizations : Work closely with our SEO agency to enhance our SEO strategy and optimize our online content to improve our organic traffic.
• Content Localization: Coordinate the translations process with HQ, local agency and local teams. Ensure proper localization of contents and contribution on the platform in Arabic.
• Coordination of New Features Development: Follow up with HQ's roadmap to keep track of the progression of the development of new features and websites bugs. Collaborate with HQ on the integration of new website functionalities, providing feedback on regional needs and ensuring smooth implementation.
• Performance Analysis and Reporting: Transform website analytics into compelling reports for regional management, highlighting key trends and opportunities to optimize website performance and enhance the overall user experience.

• The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects

Profile

Hard Skills:

• Master’s degree in computer science, Web Development, Digital Marketing, or a related field.
• Proven experience in website management and content creation. Experience of using Salesforce Storefront Reference Architecture (SFRA) is a plus
• Proficiency in HTML, CSS, JavaScript, and other web development technologies.
• Good knowledge of web analytics tools (e.g., Google Analytics).
• Strong understanding of SEO principles and digital marketing best practices.
• Excellent communication, problem-solving, and project management skills.
Fluency in English, Arabic is a plus

Soft skills that align with our values:

• EXCEL FOR ULTIMATE LUXURY : You have obsession for excellence and client experiences, and you are eager to reflect our sense of luxury fashion-beauty Maison presentation on digital platforms; promoting our history, values and products in a seamless experience. You have a strong affinity in data, digital marketing alongside an extreme rigor and precision to track, analyze and adapt accordingly to the customers’ behaviors in our digital touchpoints.
• LEAD WITH AUDACITY: You demonstrate a strong long-term potential to learn both business and technical expertise for managing E-business, to evolve in the universe of Omnichannel and beyond. You take initiative and you are proactive to provide new actions that contribute to bring the Region’s E-Business agenda to the next level.
• CRAFT TOGETHER WITH JOY : You enjoy and are dedicated working collectively and in partnership with different teams to achieve a shared goal – to elevate the online purchasing experience and grow the business on Dior.com in the Region. You outstand in stakeholder management to coordinate local actions in alignment with global guidelines, and you are committed building bridges between the Region and Head Quarters.

NOTE: before applying, please make sure you meet the following criteria to be eligible for this program: https://mon-vie-via.businessfrance.fr/qu-est-ce-que-le-volontariat-international

Additional information

ABOUT THE COUNTRY/MARKET:

• This role offers an exceptional opportunity to join Dior's E-Business team in the Middle East, a region experiencing rapid e-commerce growth impacting local clients shopping behavior. As the E-Commerce Specialist, you will concentrate your efforts on the top three countries within the region (UAE, Saudi Arabia and Qatar), playing a pivotal role in shaping and optimizing the online presence of Dior within these flagship markets and hence contribute to Dior success in this strategic area.
• This position requires full engagement and efficient communication across both the Headquarters teams based in Paris, the regional teams based in Dubai (Marketing, Media, CRM Logistic, Finance, PR) and the local markets to align on the strategy and implementation.
• Joining our team in this dynamic region presents an exciting opportunity to not only apply your skills but also cultivate your entrepreneurial spirit. This role encourages a proactive mindset and offers a platform to develop your business acumen in a fast-paced and evolving market.

ABOUT THE ORGANIZATION:

• Number of employees in the office: 100
• Number of employees in the team: 5

ADDITIONAL INFORMATION :

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength.

At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

(If you require any reasonable adjustments within the application process, feel free to indicate it in your application).

Skills development opportunities

• Learning Agility
• Teamwork and Collaboration
• Stakeholder Management Capacity
• Attention to Detail
• Business Acumen

Recruitment process

• Your resume will be reviewed by Central Talent Development Team
• Selected Candidates will participate in interview panel where you will pitch your profile and ideas to Central E-Commerce Director, Middle East E-Commerce Team and Local/Central HR