Position Title: ViiV Case Manager / Finance Manager
Reports To: Chief Operating Officer (COO) (Primary)
Supervisory Input: ViiV Grant Manager (Functional/Grant-Specific)
Position Type: Full-Time
The ViiV Case Manager / Finance Manager is a hybrid role responsible for supporting both the Medical Case Management team and overseeing the organization’s complete internal financial operations.
Reporting directly to the Chief Operating Officer with ongoing functional guidance from the ViiV Grant Manager, this position ensures seamless alignment between grant requirements, clinical support workflows, and overall fiscal integrity.
On the case management side, this position provides essential operational and administrative support—optimizing workflow processes, managing client orders, and maintaining electronic records. On the finance side, this role serves as the organization’s primary internal point of contact for all fiscal operations, managing grant tracking, Accounts Payable/Receivable, reporting, and collaborating directly with external CPAs.
Process Optimization: Collaborating with the ViiV Grant Manager to develop, implement, and refine workflows and standard operating procedures for the Care Team.
Order Management: Assist with generating, tracking, and physically picking up orders essential to client care and program delivery.
Records Management: Oversee and assist with maintaining the electronic filing system for case management, ensuring strict adherence to grant guidelines, client privacy, confidentiality, and HIPAA standards.
Grant Alignment: Execute administrative tasks under the supervision of the ViiV Grant Manager to ensure case management activities directly meet grant deliverables and compliance standards.
Team Assistance: Provide administrative support to the Care Team to streamline day-to-day operations and improve client outcomes.
Fiscal Oversight & Processes: Establish internal financial workflows, internal controls, and oversight mechanisms under COO leadership to ensure financial compliance and efficiency.
Grant Tracking & Reporting: Monitor grant budget allocations, track expenditures, prepare financial reports, and maintain alignment with ViiV grant stipulations in coordination with the ViiV Grant Manager.
Accounts Payable & Receivable (A/P & A/R): Manage all incoming invoices, issue payments, print checks, ensure all organizational bills are paid on time, and handle all billing/collections.
External Partner Coordination: Act as the primary internal liaison for the organization’s external CPA, auditors, and financial partners.
Financial Records: Maintain organized digital and physical financial filing systems for audits, tax filings, and institutional records.
Communication: Serve as the central point of contact for internal staff, vendors, and partners regarding all fiscal inquiries.
Education: Bachelor’s degree in Finance, Accounting, Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience).
Technical Skills: Proficiency with accounting software (e.g., QuickBooks), electronic health records (EHR) / electronic filing systems, and Microsoft Office (Excel, Word).
Key Competencies:
Exceptional organizational skills with strong attention to detail.
Ability to navigate matrix management (reporting to both operational leadership and grant management).
High level of integrity, ethical judgment, and discretion with confidential clinical and financial data.
Strong written and verbal communication skills for vendor, staff, and funder interactions.