Virtual Medical Administrative Assistant (VMAA) | EG

Virtual Medical Administrative Assistant (VMAA)

Remote | 30 hrs/week | $6/hour

Please read the job description completely, as instructions on how to proceed are included within it.

Overview

We are seeking a Virtual Medical Assistant (VMA) to oversee the overall operational

health of the client’s clinic. This role combines medical knowledge, administrative

precision, and leadership skills to ensure smooth workflows, accurate documentation, and

proactive team coordination.

Key Responsibilities

● Review Explanation of Benefits (EOBs): Ensure accuracy in billing and insurance

documentation

● SOAP Notes: Monitor compliance and accuracy, ensuring timely and complete

documentation.

● Appointments: Track missed and canceled appointments

● Reports: Generate and distribute timely reports on outstanding balances and other

operational metrics with insights and recommendations

● Team Coordination: Facilitate seamless communication across staff and providers

Required Soft Skills

● Proactivity: Anticipate scheduling conflicts, outstanding balance, and patient

needs before they escalate.

● Attention to Detail: Ensure completion and accuracy in SOAP notes, EOB reviews,

and financial reports.

● Executive Presence: Communicate with confidence and professionalism when

coordinating with providers and team members.

● Anticipating Needs: Identify potential gaps in clinic operations and propose

solutions to improve efficiency.

● Critical Thinking: Analyze appointment trends, billing issues, and workflow

challenges to recommend actionable improvements.

Mandatory Requirements

● Minimum of 1 year experience as a Medical Virtual Assistant.

● Exposure to CPT and ICD‐10 codes.

● Proven leadership experience

● Must own and use a Mac OS device (MacBook/iMac). Windows devices are not

accepted for this role.

Nice to Have

● Prior experience supporting a chiropractic clinic.

If you would like to be considered, please complete this form
→ https://tinyurl.com/VMAA-Application

Job Type: Part-time

Pay: E£311.87 per hour

Expected hours: 30 per week