VISA SALES & CUSTOMER SUPPORT EXECUTIVE (Female)

HMN Holidays Travel & Tours is looking for a confident, energetic, and customer-focused Female Visa Sales & Customer Support Executive to join our team.

Office Location

Office No. 1, 3rd Floor, Plaza No. 59, Spring North Commercial, Bahria Town Phase 7, Rawalpindi

Job Responsibilities

• Handle incoming Facebook, Instagram, WhatsApp, and phone inquiries.
• Call potential clients and follow up on leads.
• Guide clients regarding visit visas, tourist visas, and travel services.
• Convert inquiries into confirmed bookings.
• Coordinate with the visa team for document collection and application processing.
• Maintain daily follow-up records and client database.
• Provide excellent customer service and timely responses.

Requirements

• Female candidate (preferred)
• Intermediate or Bachelor's degree
• Good communication skills in Urdu and basic English
• Confident speaking on phone calls
• Basic computer knowledge (MS Word, Excel, Email)
• Experience in travel, visa consultancy, telesales, or customer service will be preferred
• Fresh candidates with excellent communication skills are also encouraged to apply

Salary & Benefits

• Basic Salary: PKR 25,000 per month
• Performance Commission: PKR 5,000 on every confirmed eligible visa lead (as per company policy)
• Performance-based growth opportunities
• Professional training and career development
• Friendly and supportive working environment

Office Timing

Monday to Saturday

Pay: From Rs25,000.00 per month

Work Location: In person