FIND_THE_RIGHTJOB.
Visitor Experience Assistant (Marketing) IS-1001-05 / Intermittent
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
Not specified
Salary
Not specified
Description
OPEN DATE: December 8, 2025
CLOSING DATE: December 19, 2025
POSITION TYPE: Trust Fund
APPOINTMENT TYPE: Temporary NTE 1 year
SCHEDULE: Intermittent
DUTY LOCATION: Washington, DC
Position sensitivity and risk:
Non-sensitive (NS)/Low Risk
Non-sensitive (NS)/Low Risk
- Open to all qualified applicants
What are Trust Fund Positions?
Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status.
The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).
The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program, which may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care).
Conditions of Employment
- Pass Pre-employment Background Check and Subsequent Background Investigation for position designated.
- Complete a Probationary Period.
- Maintain a Bank Account for Direct Deposit/Electronic Transfer.
- The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply.
- Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
OVERVIEW
About the National Museum of Asian Art
The Smithsonian’s National Museum of Asian Art (NMAA) is committed to preserving, exhibiting, researching, and interpreting art in ways that deepen the public and scholarly understandings of Asia and the world. NMAA opened in 1923 as America’s first national art museum and the first Asian art museum in the United States. The museum now stewards one of the world’s most important collections of Asian art, with works dating from antiquity to the present, from China, Japan, Korea, South Asia, Southeast Asia, the pre-Islamic Near East, and the Islamic world (inclusive of Central Asia, the Middle East, and North Africa). The museum also stewards an important collection of nineteenth- and early twentieth-century American art.
Today, NMAA is emerging as a leading national and global resource for understanding the arts, cultures, and societies of Asia, especially at their intersection with America. Guided by the belief that the future of art museums lies in collaboration, increased access, and transparency, NMAA is fostering new ways to engage with its audiences while maintaining its commitment to excellence.
NMAA celebrated its centennial in 2023 and is determined to make the museum’s second century as accomplished as its first. The museum is building on its core strengths—the quality and depth of our collections, scholarship, and conservation—while embracing experimentation and new approaches to its work. The museum is transforming digitally, physically, and programmatically to draw in new audiences to celebrate, learn, and connect with Asian and American art and cultures, past and present.
Located on the National Mall in Washington, DC, the museum is free and open 364 days a year. The Smithsonian, which is the world’s largest museum complex, welcomes twenty to thirty million visitors yearly. For more information about the National Museum of Asian Art, please visit asia.si.edu.
DUTIES AND RESPONSIBILITIES
This position plays a key role in supporting the museum’s day-to-day audience engagement, outreach, and communications efforts, and contributes to campaigns, content development, and data-informed strategies that deepen connections with our visitors and communities.
Specific duties include:
- Administrative and clerical support across the department, scheduling meetings, assisting with coordinating, tracking ad placements and audience engagement.
- Processing purchases and partner invoices, compiling and archiving text and media assets.
- Supporting daily marketing operations by helping develop, refine, and deliver clear information about museum exhibitions, programs, and visitor opportunities across digital and print platforms.
- Helping orient audiences to key museum offerings by contributing to email, website, and social media content that highlights exhibitions, tours, public programs, and special events.
- Helping prepare and update visitor-facing digital materials—including website content, digital signage, and interactives—by monitoring functionality, flagging issues, and coordinating updates with relevant staff.
- Assisting with maintaining marketing team files, content calendars, and project trackers using office software tools (spreadsheets, databases, and shared drives).
- Fielding general departmental inquiries, facilitating correspondence and liaising with both internal and external stakeholders.
QUALIFICATION REQUIREMENTS
- Ability to work collaboratively with various individuals to effectively coordinate projects, resolve conflicts, and exchange information.
- Skill in customer service and working with the public to anticipate and respond to visitor needs and questions.
- Knowledge and basic experience working in an office sufficient to provide accurate responses to inquiries or refer questions to appropriate staff.
- Skill in Microsoft Office, database programs, and other similar computer software.
- Skill in oral and written communication sufficient to interact with various individuals effectively and diplomatically. Ability to organize and prioritize multiple projects.
Education completed outside the United States must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package.
Any false statement in your application may result in rejection of your application and may also result in termination after employment begins.
Join us in "Inspiring Generations through Knowledge and Discovery."
Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week.
What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager.
Relocation expenses are not paid.
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact nmaa-hr@si.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures (https://www.si.edu/OEO/IndividualswithDisabilities).
The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact nmaa-hr@si.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures (https://www.si.edu/OEO/IndividualswithDisabilities).
The Smithsonian Institution is an Equal Opportunity Employer. To review The Smithsonian's EEO program information, please click the following: https://www.si.edu/oeo
About National Museum of Asian Art
Established a century ago, the National Museum of Asian Art was the Smithsonian’s first art museum. Committed to preserving, exhibiting, researching, and interpreting art in ways that deepen our collective understanding of Asia and the world, the museum stewards one of North America’s largest and most comprehensive collections of Asian art.
Its rich holdings bring the arts of Asia into direct dialogue with an important collection of nineteenth- and early twentieth-century American works, providing an essential platform for creative collaboration and cultural exchange between the United States, Asia, and the Middle East.
Beginning with a 1906 gift that paved the way for the museum’s opening in 1923, the National Museum of Asian Art is a leading resource for visitors, students, and scholars in the United States and internationally. Its galleries, laboratories, archives, and library are located on the National Mall in Washington, DC, and are part of the world’s largest museum complex, which typically reports more than 27 million visits each year. The museum is free and open to the public 364 days a year, making its exhibitions, programs, learning opportunities, and digital initiatives accessible to global audiences.
When you visit our galleries or delve into the stories of our collections online, we hope you find a portal to different ways of interpreting our world. We invite you to learn and explore in your own way—to look deeply into the past to better understand the present and to break through the artificial barriers that can separate us.
Its rich holdings bring the arts of Asia into direct dialogue with an important collection of nineteenth- and early twentieth-century American works, providing an essential platform for creative collaboration and cultural exchange between the United States, Asia, and the Middle East.
Beginning with a 1906 gift that paved the way for the museum’s opening in 1923, the National Museum of Asian Art is a leading resource for visitors, students, and scholars in the United States and internationally. Its galleries, laboratories, archives, and library are located on the National Mall in Washington, DC, and are part of the world’s largest museum complex, which typically reports more than 27 million visits each year. The museum is free and open to the public 364 days a year, making its exhibitions, programs, learning opportunities, and digital initiatives accessible to global audiences.
When you visit our galleries or delve into the stories of our collections online, we hope you find a portal to different ways of interpreting our world. We invite you to learn and explore in your own way—to look deeply into the past to better understand the present and to break through the artificial barriers that can separate us.
Similar jobs
Office Specialist I
Yakima County
Washington, United States
4 days ago
Studio Coordinator
Erica Burns Interiors
Washington, United States
9 days ago
SY26-27 Academic Intervention Fellow
DC Prep
Washington, United States
9 days ago
Part-Time Marketing Associate
MSI United States
Washington, United States
9 days ago
Legal Administrative Specialist
US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys
Washington, United States
9 days ago
CSB Graduate Coordinator for Multimedia & Administrative Support (Student)
American University
Washington, United States
9 days ago
Attorney Support PROS Specialist
Latham & Watkins LLP
Washington, United States
9 days ago
© 2025 Qureos. All rights reserved.