Voice Agents

Job Description:
We are seeking enthusiastic and dedicated individuals to join our team as Call Center Representatives. In this role, you will handle inbound and outbound calls, provide excellent customer service, and support sales and operational activities.If you are a strong communicator who enjoys helping others and thrives in a fast-paced environment,

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, applications, and requests accurately
• Maintain detailed and accurate customer records
• Follow up with customers to ensure issue resolution
• Collaborate with team members and other departments as needed
• Maintain knowledge of company products, services, and policie

Requirements:

• Minimum education: Intermediate / Bachelor’s degree preferred.
• Excellent communication skills in [English/Local Language].
• Customer-focused with strong problem-solving abilities.
• Ability to work under pressure and meet targets.
• Basic computer skills and familiarity with MS Office.

What We Offer:

• Competitive salary
• Performance-based incentives
• Career growth opportunities
• Supportive and professional work environment
• Stable job with a growing BPO company

How to Apply:
Interested candidates can apply on Indeed with their updated CV.

Shift Timing:
6:30 PM to 5:00 AM

Office Address:
2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, Karachi

WhatsApp Contact:
0319-5002892

Job Types: Full-time, Fresher

Pay: Rs50,000.00 - Rs90,000.00 per month

Work Location: In person