Voip Engineer

Key Responsibilities

• Design, implement, and maintain VOIP solutions and telephony systems.
• Configure and support VOIP platforms (IP PBX, SIP, softphones, gateways).
• Troubleshoot VOIP-related issues including call quality, latency, jitter, and packet loss.
• Monitor system performance and ensure service availability and SLA compliance.
• Work closely with Operations, Customer Support, and Network teams to resolve issues.
• Support customers during implementation, migration, and post-deployment phases.
• Maintain technical documentation and network diagrams.
• Ensure system security and follow best practices for VOIP environments.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field (preferred).
• Proven experience as a VOIP Engineer or similar role.
• Strong knowledge of:
• SIP, RTP, IP-PBX
• VOIP protocols and call flows
• Experience with VOIP systems such as:
• Asterisk / FreePBX / 3CX / Cisco (or similar)
• Good understanding of networking fundamentals (TCP/IP, NAT, QoS, VLANs).
• Ability to analyze logs and troubleshoot complex technical issues.
• Strong communication and problem-solving skills.
• English proficiency (technical communication).

Nice to Have

• Experience with ISP or IT solutions environments.
• Certifications related to VOIP or Networking.
• Experience dealing with corporate or enterprise customers.

What We Offer

• Competitive salary package
• Professional and collaborative work environment
• Career growth and learning opportunities
• Hybird work module

Job Type: Full-time

Pay: From E£25,000.00 per month